Banks Chevrolet Cadillac Buick GMC

Last year we purchased a used Chevrolet Equinox from Bank Chevrolet Cadillac Buick in Concord and it was a very positive experience. We love the car, it was in great shape, and our sales associate Keith Mell Chevrolet Cadillac Buick in Concord and it was a very positive experience. We love the car, it was in great shape, and our sales associate Keith Mello made it a very easy process. We will definitely come back here for our next car. The service department has also been excellent to work with over the past year for oil changes and state inspection. More

Tanner helped me through an easy process. There was no upselling or pushing. I was upset because another dealer did exactly that and tanner and Banks mad eit a better experience. I came here, There was no upselling or pushing. I was upset because another dealer did exactly that and tanner and Banks mad eit a better experience. I came here, and was able to buy my truck with the same deal. More

We have been buying cars at Banks Auto since the 1980s. My purchase last week was facilitated by Nick Gagnon and Mike St. Germain. They went above and beyond to help me select the right car at the right My purchase last week was facilitated by Nick Gagnon and Mike St. Germain. They went above and beyond to help me select the right car at the right price. We will be back for our next purchase! :-) More

This is my third car purchased at Banks. Thanks Andy for going up and beyond for service! Thanks Andy for going up and beyond for service! More

We have done business with Banks since 1987 and have always been satisfied . This purchase was different as our salesperson had retired. We were not impressed by our salesperson as we did not learn any always been satisfied . This purchase was different as our salesperson had retired. We were not impressed by our salesperson as we did not learn anything about the truck we purchased and during paper work it was rushed and just sign no communication at all about this vehicle. Very disappointed in our experience this time which makes us believe we might go elsewhere next time. The only thing our sales person did was pair our phones. Nice gentleman but needs more training in customer service. the truck was not cleaned and there was plastic still over parts in the interior, we had to have him wipe the seats and door off as there was marks all over them. Sorry for this review as it is not good but the truth has to be known as treating customers as people and not just a dollar sign in his pocket. We have no problem with the dealership as we have been loyal to bqnks and have always had good service until now. More

I went into Banks Chevrolet without making an appointment to look at the vehicles before speaking with a salesperson. After finding the truck I wanted, I went inside the dealership and spoke to Todd, our sal to look at the vehicles before speaking with a salesperson. After finding the truck I wanted, I went inside the dealership and spoke to Todd, our salesman. We had a great discussion on the vehicle, which led to a no-hassle purchase. It didn't stop there; as usual, you need to speak with the financial department, and I talked to Heather. Heather was pleasant to communicate with; again, there was no pressure. Once the purchase was completed, Todd took me to the vehicle and walked me through its many options. I was completely satisfied with my purchase and will recommend this dealership to others. More

I brought my vehicle in for an oil change and transmission service and ended up getting the Drive Line service done as well. Work was completed quickly and efficiently, and I would not hesitate transmission service and ended up getting the Drive Line service done as well. Work was completed quickly and efficiently, and I would not hesitate to recommend Banks to any of my friends and family for their service needs. More

I walked in off the street and was greeted by young salesman named Nick. He was very pleasant and not pushy at all. I told him what I wanted and looked at several trucks online with him before driving salesman named Nick. He was very pleasant and not pushy at all. I told him what I wanted and looked at several trucks online with him before driving a few of them. There was one I really wanted to drive but it was out. So I came back a few days later drove it as well as others. I was there for several hours and in spite of that, Nick was very patient with me. I found exactly what I was looking for after driving a handful of trucks and looking at many others online while at Nick’s desk. I was very pleased with the buying experience as well as the vehicle I received in that transaction. I'm new to the area and my mechanic suggested I try Banks Chevrolet. Based on my experience, I would recommend Banks very highly. More

I always go there for inspection/oil change. The intake process is quick and easy. The waiting room is comfortable and it is a nice feature to be able to get food if needed. The food is also The intake process is quick and easy. The waiting room is comfortable and it is a nice feature to be able to get food if needed. The food is also good. The car wash is a nice perk as well. More

I had the pleasure of working with Banks service department again. I had taken my car in for inspection, review two warranty issues and scheduled maintenance. I have an EV. Within about an hour of department again. I had taken my car in for inspection, review two warranty issues and scheduled maintenance. I have an EV. Within about an hour of be in waiting area Matthew Bourque determined it would be more that a couple hours and offered me a loaner to make my day more productive as I was working remotely. Mr. Bourque was outstanding giving me update by phone calls during the day keeping me updated. Thanks to all the team members at Banks. More