Banks Chevrolet Cadillac Buick GMC

Service department is way understaffed. Took three trips to make the necessary repairs to correct a relatively minor issue. Seems like they don't have enough techs to do the work. At lea Took three trips to make the necessary repairs to correct a relatively minor issue. Seems like they don't have enough techs to do the work. At least they FINALLY diagnosed and corrected the issues Still have NEVER been offered a courtesy ride to or from the dealership. More

Banks ordered a new Silverado for me. They advised me on options that would best work for my use of this vehicle. Extremely happy with this purchase. Friendly staff. Nice looking show They advised me on options that would best work for my use of this vehicle. Extremely happy with this purchase. Friendly staff. Nice looking show room. Excellent experience picking up the vehicle. Thanks More

Service department is so understaffed with mechanics that they can't even service a vehicle for days! Plenty of salespeople and service writers but always have to schedule an appointment for service then wa they can't even service a vehicle for days! Plenty of salespeople and service writers but always have to schedule an appointment for service then wait for that day to arrive. And at no time have I ever been offered a courtesy ride home. I always have to arrange my own transportation. Apparently courtesy rides are only done at their convenience and not the customer's. More

Excellent service. My son and myself, was impressed with our sales person, Andrew. We had been searching for a new service truck for our Plumbing and Heating business. My son and myself, was impressed with our sales person, Andrew. We had been searching for a new service truck for our Plumbing and Heating business. He is great to deal with and did save us some money. Thats not a easy thing to do these days. He is very knowledgeable with commercial vehicles. We would definitely go back to Banks again to purchase another vehicle and ask for Andrew. More

Excellent service, follow through, and communication. Very pleasant experience and surprisingly cost effective for a dealership Very pleasant experience and surprisingly cost effective for a dealership More

Great customer service! I bought my truck new there and use them for all my maintenance services. Their Basic Care service is so convenient! I bought my truck new there and use them for all my maintenance services. Their Basic Care service is so convenient! More

I loved my car buying experience! ! I feel so good driving my brand new car and Banks made it super easy. I will tell all my friends and I will proudly display my Banks paper plate for ! I feel so good driving my brand new car and Banks made it super easy. I will tell all my friends and I will proudly display my Banks paper plate for 20 days. More

Been a customer for 20+ years, bought vehicles and service all of them at Banks. Won't go anywhere else for my oil changes service all of them at Banks. Won't go anywhere else for my oil changes More

Outstanding customer service. They helped me to place a custom order for a vehicle and made sure everything was perfect when it was delivered. They helped me to place a custom order for a vehicle and made sure everything was perfect when it was delivered. More

Banks was very helpful, communicative and honest during the car buying process. I had my mind set on a vehicle with a certain set of features and during a chip shortage they were hard come by. They kept me the car buying process. I had my mind set on a vehicle with a certain set of features and during a chip shortage they were hard come by. They kept me in the know as new vehicles became available to them and made the whole process very smooth. My sales person Kyle was helpful in going over all the details of the transaction, the vehicle and the warranty my vehicle came with. I’d highly recommend Banks to anyone looking for a new/used car. More