Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Service department is so understaffed with mechanics that they can't even service a vehicle for days! Plenty of salespeople and service writers but always have to schedule an appointment for service then wa they can't even service a vehicle for days! Plenty of salespeople and service writers but always have to schedule an appointment for service then wait for that day to arrive. And at no time have I ever been offered a courtesy ride home. I always have to arrange my own transportation. Apparently courtesy rides are only done at their convenience and not the customer's. More
Excellent service. My son and myself, was impressed with our sales person, Andrew. We had been searching for a new service truck for our Plumbing and Heating business. My son and myself, was impressed with our sales person, Andrew. We had been searching for a new service truck for our Plumbing and Heating business. He is great to deal with and did save us some money. Thats not a easy thing to do these days. He is very knowledgeable with commercial vehicles. We would definitely go back to Banks again to purchase another vehicle and ask for Andrew. More
Great customer service! I bought my truck new there and use them for all my maintenance services. Their Basic Care service is so convenient! I bought my truck new there and use them for all my maintenance services. Their Basic Care service is so convenient! More
I loved my car buying experience! ! I feel so good driving my brand new car and Banks made it super easy. I will tell all my friends and I will proudly display my Banks paper plate for ! I feel so good driving my brand new car and Banks made it super easy. I will tell all my friends and I will proudly display my Banks paper plate for 20 days. More
Outstanding customer service. They helped me to place a custom order for a vehicle and made sure everything was perfect when it was delivered. They helped me to place a custom order for a vehicle and made sure everything was perfect when it was delivered. More
Banks was very helpful, communicative and honest during the car buying process. I had my mind set on a vehicle with a certain set of features and during a chip shortage they were hard come by. They kept me the car buying process. I had my mind set on a vehicle with a certain set of features and during a chip shortage they were hard come by. They kept me in the know as new vehicles became available to them and made the whole process very smooth. My sales person Kyle was helpful in going over all the details of the transaction, the vehicle and the warranty my vehicle came with. I’d highly recommend Banks to anyone looking for a new/used car. More
A pleasure to deal with. Bought a brand new gmc 3500hd at4. No pressure and my sales guy was Duncan who was very helpful before and after the sale. I’ve had the truck in onc Bought a brand new gmc 3500hd at4. No pressure and my sales guy was Duncan who was very helpful before and after the sale. I’ve had the truck in once for a warranty issue and it went flawless, work was preformed perfect and was 1 day turn around. I’ll be back for my next truck. Highly recommend Banks!!! More