
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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My father and sister have both done business with this dealership for over 25 years. This was my first time dealing with them and the experience was great, just as my family had said it would be! Nobody i dealership for over 25 years. This was my first time dealing with them and the experience was great, just as my family had said it would be! Nobody in the seacoast area had a truck close to what I wanted and you had one. Keep up the good work. Chris Burnor, the salesman, was very professional and helpful. More
From the sales department to finance and even service and parts I have nothing but great things to say. Highly recommend buying your next vehicle at Banks. I have already sent 2 coworkers that way! See Matt parts I have nothing but great things to say. Highly recommend buying your next vehicle at Banks. I have already sent 2 coworkers that way! See Matt Choquette, he will do right by you. More
A couple of my business partners have bought trucks through Banks, so I decided to give them a shot. The process was outstanding. Outstanding on-site inventory, fair prices and smooth process. Tanner through Banks, so I decided to give them a shot. The process was outstanding. Outstanding on-site inventory, fair prices and smooth process. Tanner was great to deal with. Thank you! More
What a wonderful place to have your GM vehicle serviced! They took great care of my 21 year old Chevy diesel and treated me with upmost respect. The waiting area and shop are pleasant and very clean and th They took great care of my 21 year old Chevy diesel and treated me with upmost respect. The waiting area and shop are pleasant and very clean and the people are wonderful. I'll be returning here to purchase my next new vehicle! More
Banks keeps emailing me for a review so here it is. I went in to pay cash for a $30k vehicle, Hanna McNeil was my salesperson & she was good. I didn’t see any damage to the vehicle the day I looked at I went in to pay cash for a $30k vehicle, Hanna McNeil was my salesperson & she was good. I didn’t see any damage to the vehicle the day I looked at it (I certainly could’ve missed the crack in windshield, but wouldn’t have missed the crack in dashboard. The day we were to pick it up it was sent for “cleaning” before signing the final paperwork I should’ve did a final inspection just like when buying a house, I didn’t! On my drive home I noticed both the windshield & the dashboard crack, I reached out to Hanna immediately, she said she’d talk to manager, 2 days later I was in neighborhood & went in looking for manager, saw Hanna & she said he was out but she’d talk to him. That was days ago! The moral of the story is INSPECT before you sign as Banks won’t stand by their product once you sign “as is” Shame on me… Lesson learned!!! More
First time here for service on my Acadia. Their service department runs like a well-oiled machine. The person who checked me in and helped me during my wait was very nice and accommodating. T Their service department runs like a well-oiled machine. The person who checked me in and helped me during my wait was very nice and accommodating. The waiting area was the most clean and comfortable I have ever been in. The cafe is a great idea. Restrooms were spotless. The only reason I gave them four stars and not five is because I waited three hours for them to find out what the diagnosis was for my car. The parts were not in stock and it will take 7 to 10 days for them to come in so I will need to go back. More