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Banks Chevrolet Cadillac Buick GMC

Concord, NH

Overview
Reviews
Vehicles
4.8
1,507 Reviews
Call Dealership (800) 439-6262
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137 Manchester Street

Concord, NH

03301

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Showing 1,507 reviews

December 25, 2022

came in for an oil change & inspection was told it would be 2-21/2 hours decided to wait and 41/2 hours later my truck was ready nothing extra was done to justify the time More

by gem2211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Dec 30, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Good Afternoon, thanks for your feedback. We're sorry to hear that your recent visit took longer than expected. It's always our goal to be as efficient as possible and get your vehicle in & out as quickly as we can. Your business means a lot to us and we hope to have the chance to work with you again in the future.

Helpful
December 24, 2022

Without a doubt, the fastest and easiest vehicle purchase I've ever had. Knew exactly the truck I wanted, and my salesman Kris was great. I think it was less than 2 hours all together More

by Doug
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Dumont
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Dec 28, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! We're delighted to hear that you were pleased with your purchase experience. We will pass along your compliments to Kris. Thank you for choosing us and please let us know if there's anything else we can do for you.

Helpful
December 23, 2022

Always have received prompt timely service when bring my vehicles for their recommended service needs More

by dsyeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Dec 28, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the great review! We're glad to have provided you with such a great service experience. Don't hesitate to reach out if there's anything else we can do for you!

Helpful
December 23, 2022

Always have received great timely service when I bring my vehicles for their scheduled service!!! More

by dsyeaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Dec 28, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear! Thank you for choosing Banks Chevrolet-Cadillac. We look forward to seeing you again for your future service needs!

Helpful
December 20, 2022

Great customer service, sales team is very detail oriented and made the extra effort throughout the entire sales process. More

by Kfrye10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner, Dan and Heather
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Dec 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! Thank you for your positive feedback. We're always happy to hear from our customers. Come see us again soon!

Helpful
December 20, 2022

Yet again I had to make multiple trips to have my car repaired when it should have been fixed the first time. At no time has banks ever offered me a courtesy car or a ride home and I've always had to mak More

by Halcyongod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
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Helpful
December 17, 2022

When you walk in it’s friendly you are greeted right away before you enter More

by Seanhickey353
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Duguay
Report | Print
Dec 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience with us! We're delighted to hear that you were pleased with the service you received. Please don't hesitate to reach out if you need anything else!

Helpful
December 16, 2022

Duncan was very helpful from start to finish. He was very knowledgeable and personable. Thank you! More

by heffy282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan
Report | Print
Dec 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear! Thank you for sharing your experience with us. We will pass along your compliments to Duncan. Please let us know if there's anything else we can do for you!

Helpful
December 15, 2022

Banks sales team made the process of purchasing a new truck easy and enjoyable.! Our salesman Duncan did a great job. We give him a 10. !! More

by jntate
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Duncan McNaulton
Report | Print
Dec 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5 stars! We're so glad to hear our team helped you find the truck of your dreams. Thank you for choosing Banks Chevrolet-Cadillac and we hope to see you again soon!

Dec 16, 2022 -

jntate responded

I thought I was giving a 10 !

Helpful
December 13, 2022

I’ve purchased 9 vehicles from Banks over the last 20 yrs. Fantastic dealer from sales to service. More

by Keithgelinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Richards
Report | Print
Dec 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! Thank you for your business and your ongoing loyalty. Please don't hesitate to reach out if there's anything else we can do for you.

Helpful
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