Banks Chevrolet Cadillac Buick GMC

Brought it it for the 15,000 mile check. I got there at 5am and they took my truck in. Seemed to take a bit longer than I expected for an oil change and tire rotation but the work was well I got there at 5am and they took my truck in. Seemed to take a bit longer than I expected for an oil change and tire rotation but the work was well done. I'll be bring it back for its next oil change. More

INTERESTING EXPERIANCE MADE A COMMITMENT ON A NEW TRUCK (WHICH I GAVE THE SALESMAN A STOCK #) AFTER A COUPLE OF WEEKS I REALIZED HE HAD A COMPLETELY DIFFERANT TRUCK. I TOLD "OTTO" THE FINANCE GUY ABOUT IT (WHICH I GAVE THE SALESMAN A STOCK #) AFTER A COUPLE OF WEEKS I REALIZED HE HAD A COMPLETELY DIFFERANT TRUCK. I TOLD "OTTO" THE FINANCE GUY ABOUT IT AND HE SAID AND I QUOTE " IF WE DON'Y HAVE ORANGES WE SELL APPLES" MAKE SURE YOU DON'Y MAKE A DEAL ON A CADILLAC AND THEY SUBSTITUTE IT WITH A CHEVY--- NICE PEOPLE JUST NOT VERY BRIGHT More

I bought a new Chevy truck and had an issue with a door latch I called the service department I talked to John he got me right in the following day and took care of the problem in a timely manner. latch I called the service department I talked to John he got me right in the following day and took care of the problem in a timely manner. More

The issue I had initially I was told I had an appointment 3 weeks out. I couldn’t wait and after driving down and meeting with service manager they took my truck in and the following Monday resolved my issu 3 weeks out. I couldn’t wait and after driving down and meeting with service manager they took my truck in and the following Monday resolved my issue. Thank you! More

I've purchased 7 vehicyfrom Banks and have been completely satisfied with the sales staff as well as service center. completely satisfied with the sales staff as well as service center. More

I love Banks but I was not happy with our service center liasion, Justin. I was told it would take 1 day and it took a week to complete the repair and he didn't keep me aware of where things stood regardin liasion, Justin. I was told it would take 1 day and it took a week to complete the repair and he didn't keep me aware of where things stood regarding when I would get my car back. Also, his telephone etiquette was terrible. He just says OK and hangs up, not goodbye. I'm not trying to be petty but it just felt rude and unprofessional. More

Jeff was professional, honest and down to earth throughout the entire process. He went above and beyond to make sure I bought the truck I wanted and made the experience seemless. throughout the entire process. He went above and beyond to make sure I bought the truck I wanted and made the experience seemless. More

They were very helpful and they made sure that we were happy when we left. happy when we left. More

Brennan was absolutely fantastic. Not only was he knowledgeable, fast, efficient, respectful etc but it was pouring rain when I showed up and he met me outside with an umbrella, h Not only was he knowledgeable, fast, efficient, respectful etc but it was pouring rain when I showed up and he met me outside with an umbrella, he also pulled my new GMC inside for my review so we didn't get soaked! Would highly recommend!!! Nice work gmc/ Chevy. More