Banks Chevrolet Cadillac Buick GMC

My wife & I were into Banks on 4/12/2025 just to browse at New GMC Acadia's, we had no official appointment or real intentions of getting into a new vehicle that day. We met Hanna McNeil; we were honest t at New GMC Acadia's, we had no official appointment or real intentions of getting into a new vehicle that day. We met Hanna McNeil; we were honest to her with stating we were just in the preliminary stages of shopping, Hanna was great and taking the time to sit with us to discuss what we were looking into, it was not the best weather that day as it was snowing, she took the time clean off the vehicles we were interested in so we could look them over, we found the car we liked and from there the process began, it had been 8yrs since purchasing our last Acadia, needless to say my wife & I were not in to reality of vehicle cost today, Hanna worked hours with us to get us to an agreement to purchase our new Acadia that day, I kept saying to her I apologize for taking her time as there were many other customers in the showroom that were looking to I'm sure purchase, as stated we were in sticker shock so it was time consuming to make it all work, Hanna was very professional always saying this is my job is to help get you in to your new ride and you're not wasting my time. It was after 5pm & closing we drove out with our new 2025 GMC Acadia AT4, Thanks to Hanna & the Staff @ Bank's More

I went to Banks to find a used car within a certain budget...Kyle was my Salesman and Beau in financing were both great in helping me stay in that...I went to test drive what I thought I wanted and whi budget...Kyle was my Salesman and Beau in financing were both great in helping me stay in that...I went to test drive what I thought I wanted and while I was out on my ride Kyle brought something out that he felt I would like and more comparable to what we were trading in..He was right and after test driving it was the perfect fit! The next steps were easier and less stressful then I ever experienced with buying a car...I will definitely be back when I am ready for another new car...Go to Banks, ask for Kyle and drive away with your dream car More

Had a full Recon done on my car. Absolute perfection...felt like I had a brand new vehicle. There was pine tar on it that I thought would never come off....They worked some serious Absolute perfection...felt like I had a brand new vehicle. There was pine tar on it that I thought would never come off....They worked some serious magic!!! Sparkling 5 star review!! More

Excellent service. Professional staff. Would highly recommend Kyle and this dealership to anyone. Completely satisfied. Professional staff. Would highly recommend Kyle and this dealership to anyone. Completely satisfied. More

Last year we purchased a used Chevrolet Equinox from Bank Chevrolet Cadillac Buick in Concord and it was a very positive experience. We love the car, it was in great shape, and our sales associate Keith Mell Chevrolet Cadillac Buick in Concord and it was a very positive experience. We love the car, it was in great shape, and our sales associate Keith Mello made it a very easy process. We will definitely come back here for our next car. The service department has also been excellent to work with over the past year for oil changes and state inspection. More

Tanner helped me through an easy process. There was no upselling or pushing. I was upset because another dealer did exactly that and tanner and Banks mad eit a better experience. I came here, There was no upselling or pushing. I was upset because another dealer did exactly that and tanner and Banks mad eit a better experience. I came here, and was able to buy my truck with the same deal. More

We have been buying cars at Banks Auto since the 1980s. My purchase last week was facilitated by Nick Gagnon and Mike St. Germain. They went above and beyond to help me select the right car at the right My purchase last week was facilitated by Nick Gagnon and Mike St. Germain. They went above and beyond to help me select the right car at the right price. We will be back for our next purchase! :-) More

This is my third car purchased at Banks. Thanks Andy for going up and beyond for service! Thanks Andy for going up and beyond for service! More

We have done business with Banks since 1987 and have always been satisfied . This purchase was different as our salesperson had retired. We were not impressed by our salesperson as we did not learn any always been satisfied . This purchase was different as our salesperson had retired. We were not impressed by our salesperson as we did not learn anything about the truck we purchased and during paper work it was rushed and just sign no communication at all about this vehicle. Very disappointed in our experience this time which makes us believe we might go elsewhere next time. The only thing our sales person did was pair our phones. Nice gentleman but needs more training in customer service. the truck was not cleaned and there was plastic still over parts in the interior, we had to have him wipe the seats and door off as there was marks all over them. Sorry for this review as it is not good but the truth has to be known as treating customers as people and not just a dollar sign in his pocket. We have no problem with the dealership as we have been loyal to bqnks and have always had good service until now. More

I went into Banks Chevrolet without making an appointment to look at the vehicles before speaking with a salesperson. After finding the truck I wanted, I went inside the dealership and spoke to Todd, our sal to look at the vehicles before speaking with a salesperson. After finding the truck I wanted, I went inside the dealership and spoke to Todd, our salesman. We had a great discussion on the vehicle, which led to a no-hassle purchase. It didn't stop there; as usual, you need to speak with the financial department, and I talked to Heather. Heather was pleasant to communicate with; again, there was no pressure. Once the purchase was completed, Todd took me to the vehicle and walked me through its many options. I was completely satisfied with my purchase and will recommend this dealership to others. More