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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,841 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,841 reviews

February 08, 2023

Best selection of trucks in New England, hands down. The most professional sales staff we have had the pleasure of dealing with. Highly recommended and will return again. Thank you Banks Chevrolet. More

by Terry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Duncan and Wayne T.
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the compliments! We're happy to hear that you enjoyed your experience with us. We look forward to your next visit!

February 08, 2023

This was my second new truck from Banks. My son also got his from them . Andy Dratch ,our sales rep is personable and professional. He was a pleasure to work with. Everything about this deal More

by jimmarg37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Dratch, Cindy Dawson
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for recommending us! We're happy to hear that our team was able to make a positive impact on you. Please let us know if you ever need anything else!

February 04, 2023

We where greeted warmly. Our salesman shows us the vehicle we where interested in. Process went smooth and made a purchase More

by tmcready
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark M.
Feb 06, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We're proud to have provided you with such a great purchase experience. Thank you for choosing us. Come see us again soon!

February 02, 2023

So in love with my new to me 2021 Chevy Tahoe! Thanks to Nick I got my dream car! Definitely will be doing service here again in the future! More

by Kball2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tobin
Feb 06, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear! We're so glad Nick helped find the perfect vehicle for you. Please let us know if there's anything else we can do for you. Enjoy your new Tahoe!

February 01, 2023

Was wonderful to work with , relayed all the information about the vehicle I was purchasing and was a easy process More

by holubtammy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Vaillancourt
Feb 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We're delighted to hear how pleased you were with your purchase experience. Thank you for choosing Banks Chevrolet-Cadillac. Come see us again soon!

January 30, 2023

Good communication. Very friendly and knowledgeable staff. New vehicle purchasing experience was made very easy by banks, and they will call with any issues. More

by Ben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Court, Jordan Cote
Feb 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience, Ben. We are honored to have been chosen for your new Chevy purchase. Don't hesitate to reach out if there's anything else we can do for you!

January 30, 2023

Another great job by the Bank's service/quick lube team as usual. Thank you. More

by ar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lub
Feb 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for sharing your experience with us. We're always glad to help get you back on the road. See you again soon!

January 30, 2023

Very knowledgeable staff,everyone friendly, clean and neat facility prices very competitive. This is our third vehicle from here More

by Linda.davison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words, Linda! We will be glad to pass along your compliments to our team. We sincerely value your business and your continued loyalty. We're always here for you for service or your next vehicle!

January 27, 2023

Just bought my second GMC truck. ..last time was a 1500 and this time was a '22 Canyon. Worked with Hanna to find the truck I wanted. She was great and very knowledgeable about the t More

by billdupe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna McNeil
Jan 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! We're always glad to do everything we can to get you the truck of your dreams. Please don't hesitate to reach out if there's anything else we can do for you. Thank you and have a great day!

January 25, 2023

Service department is way understaffed. Took three trips to make the necessary repairs to correct a relatively minor issue. Seems like they don't have enough techs to do the work. At lea More

by Halcyongod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We are sorry to hear that your visit did not meet expectations. We value your feedback and hope to get the chance to offer you a 5-star service experience in the future.

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