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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,842 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,842 reviews

January 14, 2023

Just there for an oil change this time but as usual an A+ experience with great coffee and awesome breakfast from their new cafe. More

by JZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 18, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for letting us know how we're doing! We pride ourselves on providing top-notch service and facilities and we're delighted to hear that you were pleased with your service experience. We look forward to seeing you again soon!

January 14, 2023

Banks was very helpful, communicative and honest during the car buying process. I had my mind set on a vehicle with a certain set of features and during a chip shortage they were hard come by. They kept me More

by Courtney_R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 18, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, it's so great to hear what a wonderful sales experience you had! Thank you for choosing Banks Chevrolet-Cadillac. We look forward to seeing you again for your future car and service needs!

January 12, 2023

A pleasure to deal with. Bought a brand new gmc 3500hd at4. No pressure and my sales guy was Duncan who was very helpful before and after the sale. I’ve had the truck in onc More

by ballon78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duncan
Jan 18, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for sharing your experience with us. We will pass along your compliments to Duncan and the rest of our team. Please let us know if there's anything else we can do for you!

January 12, 2023

I drove 3. 5 hours to get there. No pressure or sneaky sales tactics. Very professional atmosphere and the nicest sales people I have done business with. I would More

by frank guiffre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cant remember
Jan 18, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review, Frank! We are honored to be selected for your new Cadillac. Please don't hesitate to reach out if you need anything else!

January 10, 2023

Worked with Steven on the floor, Steve in finance. All great to work with. Good trade in value. More

by Mraumikaitis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Benson, Steve in Finance
Jan 12, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your sales experience with us! We're thrilled to hear that our team helped make your visit such an enjoyable one. Don't hesitate to reach out if there's anything else we can do for you. Enjoy your new vehicle!

January 10, 2023

Jordan Cote has helped us with the purchase of our last 3 trucks. He gives exceptional customer service. We will keep coming back. More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Cote
Jan 12, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback, Deb! We will be glad to pass along your compliments to Jordan. We value your business and your continued loyalty and we hope to see you again soon!

January 09, 2023

My new Tahoe came with wheel locks and no key, after two weeks and an angry call to the salesman they came to my house and got and removed the wheel locks. They also told me that an owners manual wasn't ava More

by ballatara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Banks Chevrolet
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We regret to hear that you were disappointed with your experience. We would be happy to talk with you further if you have any additional details to share with us. Please give us a call at (844) 827-2977 at your availability in order to further discuss this issue. We appreciate your feedback and hope to offer you a 5-star experience in the future.

January 07, 2023

This was the second vehicle I have purchased from Banks and both times went very well. Everyone was nice and easy to work with. I would go back here again. More

by mcss0484
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hanna
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words and the 5-star review! We're so happy to hear how pleased you have been with your experiences with us. We sincerely value your business and your continued loyalty. Come see us again soon!

January 06, 2023

Outstanding customer service. Feels like family. I had a few questions after bringing vehicle home and Alex was available every time I called to answer them. More

by waynejessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thibodeau
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we strive for! Thank you for letting us know how we're doing. We're so proud to have provided you with an excellent sales experience. Thank you for choosing us, please let us know if there's anything else we can do for you!

January 06, 2023

awesome salesman Kevin Mathis sold us a 2023 chevy silverado. He is very professional , friendly and great to deal with. He made buying a new vehicle a breeze. When you call him he will immediately More

by truck review
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear! Thank you for sharing your sales experience with us. We will pass along your compliments to Kevin and the rest of our team. Thank you for choosing Banks Chevrolet-Cadillac. Enjoy your new Silverado!

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