Banks Chevrolet Cadillac Buick GMC - Service Center

I had to go back to Banks 4 times for the same issue and when I was there they treated me like I was incompetent. Only one (Matt B.) of their service members took the time to listen to my concerns and fix t when I was there they treated me like I was incompetent. Only one (Matt B.) of their service members took the time to listen to my concerns and fix the issue without question. More

I arrived at Banks at approximately 7:15 am for a state inspection of my 2018 Equinox. By 9am it was ready to go with replacement of the windshield wipers. Great service! Thanks much! inspection of my 2018 Equinox. By 9am it was ready to go with replacement of the windshield wipers. Great service! Thanks much! More

Got us in an hour before the listed service time, average wait for oil change and inspection. Clean comfortable waiting room with free beverages. They did scratch the vehicle but took it right back in and bu wait for oil change and inspection. Clean comfortable waiting room with free beverages. They did scratch the vehicle but took it right back in and buffed it out. Friendly people. More

I can always trust Banks with my service needs and car buying needs, they are always honest on there prices and friendly to deal with! buying needs, they are always honest on there prices and friendly to deal with! More

Always a great experience at banks the staff is courteous and kind. Will refer all my friends to banks for service needs. and kind. Will refer all my friends to banks for service needs. More

Really like the good prices on maintenance for my 2021 CPO Silverado 1500; normally I do my own oil changes but wanted to have my recorded to CarFax record of maintenance for my truck and the price specia CPO Silverado 1500; normally I do my own oil changes but wanted to have my recorded to CarFax record of maintenance for my truck and the price specials drew me in; it's a busy place but early hours help with getting things completed on time and good price on oil changes makes it a great place to come too. The service assistant got me through quicker by skipping the wash and other nice perks to get me back to work quickly. - MN More

Never had an issue with the services done on my vehicle. People are pleasant and helpful. Waiting area is comfortable and I have my car back in the time they said it would be done. The wash at the end is People are pleasant and helpful. Waiting area is comfortable and I have my car back in the time they said it would be done. The wash at the end is a great perk. More

Best place around. Everyone is pleasant and I got my oil changed and was on my way in no time. I will not take my vehicles anywhere else. Everyone is pleasant and I got my oil changed and was on my way in no time. I will not take my vehicles anywhere else. More

Overall great experience with the service team. They were able to patch my tire, saving me hundreds of dollars. The service was both affordable and quick. I appreciated that they focused on fixing They were able to patch my tire, saving me hundreds of dollars. The service was both affordable and quick. I appreciated that they focused on fixing the issue rather than trying to upsell me on new tires. More

Made an appointment on friday,for the following wednesday,for an Evap issue that has been continual.Told service writer,or whoever it was that i had an evap code(codes)of po454,po451,po446 and that wednesday,for an Evap issue that has been continual.Told service writer,or whoever it was that i had an evap code(codes)of po454,po451,po446 and that i am driving from southern NH...about an hour and 15 minute drive.I needed professional mechanics,got there.waited 2 hours.Service writer and technition came and got me,told me my car had no issues?!Paid my bill,went out to my car.Plugged in scanner..still had all 3 codes.Went back in to get service writter and show him.I show service writter the codes.He says to me."we didnt see these codes."...i left,wont ever go back there...For 2 and a half hours of driving to banks and back...for them to tell me nothing is wrong..after waiting there an additional 2 hours....I could have gotten better service an diagnose at Autozone...5 minutes away. I WONT EVER GO BACK,YOU LOST MY BUSINESS. More