Banks Chevrolet Cadillac Buick GMC - Service Center
Concord, NH
679 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center
Made an appointment on friday,for the following wednesday,for an Evap issue that has been continual.Told service writer,or whoever it was that i had an evap code(codes)of po454,po451,po446 and that wednesday,for an Evap issue that has been continual.Told service writer,or whoever it was that i had an evap code(codes)of po454,po451,po446 and that i am driving from southern NH...about an hour and 15 minute drive.I needed professional mechanics,got there.waited 2 hours.Service writer and technition came and got me,told me my car had no issues?!Paid my bill,went out to my car.Plugged in scanner..still had all 3 codes.Went back in to get service writter and show him.I show service writter the codes.He says to me."we didnt see these codes."...i left,wont ever go back there...For 2 and a half hours of driving to banks and back...for them to tell me nothing is wrong..after waiting there an additional 2 hours....I could have gotten better service an diagnose at Autozone...5 minutes away. I WONT EVER GO BACK,YOU LOST MY BUSINESS. More
I don't know why I don't get all my services done at Banks. Routine service like an oil change is fast, requires no appointment, and includes a tire rotation and vehicle wash. I still like to do an oc Banks. Routine service like an oil change is fast, requires no appointment, and includes a tire rotation and vehicle wash. I still like to do an occasional oil change by myself, and save a few bucks, but I don't save much time when I do, especially if I rotate the tires and wash my truck myself. Someday I'll get tired of that and just let Banks do all my services. More
We trust Banks to give good service when we need it. We recommend Banks to our friends and family. We just had our Buick repaired and are happy with the experience. We recommend Banks to our friends and family. We just had our Buick repaired and are happy with the experience. More
Shopped for new vehicles while the service department completed both the GM recall and some additional service. It was completed and washed before I was finished shopping completed both the GM recall and some additional service. It was completed and washed before I was finished shopping More
Great Business. Super clean facility. Cafe a plus feature. Hotel lobby waiting area withe kids room. Friendly staff. Convenient hours for maintenance, 5 am t Super clean facility. Cafe a plus feature. Hotel lobby waiting area withe kids room. Friendly staff. Convenient hours for maintenance, 5 am to 8 pm M-F. Highly recommend. More
Banks is always very nice and do things timely. My only suggestion would be to let customers know when 'issues' should be addressed rather than giving the 'warning' sign on the bill. Would be nice My only suggestion would be to let customers know when 'issues' should be addressed rather than giving the 'warning' sign on the bill. Would be nice to address issues while I am there rather than in the parking lot and realizing another appointment needs to be made. Personnel is always cordial. More