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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
678 Reviews
Call Service Center (800) 369-6171

678 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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June 30, 2023

I waited a long time for my xt5, and I only want the best service . Which they provide. More

by Edswife79
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
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Jun 30, 2023 -

Edswife79 responded

Great dealership that provides great service. Love the fact they wash and vacuum vehicle.

June 22, 2023

fast and efficient, service team clearly explained the process and helped expedite my visit there. More

by adamlamonica
Recommend Dealer
Yes
Employees Worked With
Mike
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June 22, 2023

Last year, I purchased a GMC and the sales staff was friendly and helpful. I continue to use the vehicle maintenance department for all my vehicle's needs. The waiting room is comfortable and there is a More

by Shinraeatsppl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
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June 20, 2023

Banks was able to beat the price of a major tire discounter. Overall, I was pleased with the experience More

by larryabriggs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey
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June 20, 2023

GREAT SERVICE! SERVICE GOT IN AND OUT IN MINIMAL TIME! EVERYTHING WAS COVERED UNDER CERTIFICATION AND DID NOT TRY TO GAUGE OR UPSELL! More

by CGRAND13
Recommend Dealer
Yes
Employees Worked With
SERVICE
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June 18, 2023

Matt ensured that my Colorado was repaired in one tenth the time expected! Great job! More

by charleshendren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,Stacy
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Jun 19, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to leave this review of your recent experience at Banks Chevrolet-Cadillac. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

June 16, 2023

Been a customer of this dealership for many years they never disappoint a service department as I was taking very good care of me. More

by Mlb6621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jun 19, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Banks Chevrolet-Cadillac for your service needs and we hope to work with you again next time.

June 12, 2023

Dropped off my truck for a LOF and to diagnose an A/C issue. Was expecting a two day job , but they got it right in and fixed everything perfectly. The entire group at Banks is exceptional!! More

by Lee Corriveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Linn, Steve Gard
Report | Print
Jun 15, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the five-star review, Lee! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Banks Chevrolet-Cadillac for your service needs and we hope to see you back again in the future.

June 12, 2023

I’ve had to bring my truck back 4 times now, but they were at least nice this time and I was able to get a discount! More

by ryanmoore130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There were a few
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Jun 15, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your experience, Ryan. We are discouraged to hear that you were displeased with your service visits. We would love to have the chance to earn your trust back. Please give us a call at 844-827-2977 at your earliest convenience if you would like to discuss this issue further. Thanks again and have a great day!

June 12, 2023

I got to Banks about 7:45 with my truck that had a noise in the drive train, they took it in and checked it out and said it had a bad bearing in the rearend, They took it apart and replaced the bearings in More

by ccantlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
Report | Print
Jun 15, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. Feel free to stop back in if there's ever anything else you need from us!

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