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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
678 Reviews

678 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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April 17, 2023

I didn't buy my new truck at Bank's , but I did bring it in for a bed liner. I was very satisfied with the appointment process, the called me a couple of days beforehand to make sure that I was still goin More

by Rpetty3869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember, the person who does the spray on bed liners
April 08, 2023

i never had a problem with banks service center i usually go to banks and manchester GMC More

by Gail J Gagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE MEN DONT REMEMBER NAMES
April 07, 2023

As always, great service. Great communication. They kept me informed during the service and we'll priced. Great environment while waiting for car very comfortable. More

by Clyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard
April 05, 2023

I had a great experience going through Banks. They are fast and got my car in and out as I am usually quite busy, and their prices are better than most. They do a great job cleaning and servicing More

by kinsleigh442017
Recommend Dealer
Yes
Employees Worked With
Garrett Gagnon
April 05, 2023

Service is Excellent as always. Great staff. Not to mention great food...makes waiting more enjoyable. More

by lowellahart
Recommend Dealer
Yes
Employees Worked With
Service Team
April 03, 2023

I purchased my Cadillac in 2015 and Banks has taken care of my every need since. Every service has been covered under a warranty and they just did a recall on it and my car is driving better than ever. Thei More

by mrappliance1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Tsantoulis
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Wow! Thank you so much for all the kind remarks to our team at Banks Chevrolet-Cadillac We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again!

April 03, 2023

Service is excellent as always, sales experience the same day (looking to trade in toward a CPO vehicle) was not so good. Would not negotiate on my vehicle which they said they really wanted and held firm o More

by Doug
Recommend Dealer
Yes
Employees Worked With
Kevin and Ryan
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your feedback, Doug. We strive for 100% customer satisfaction and we are disappointed to hear that we did not achieve that for you. Please call us at (844) 827-2977 and ask for a manager if you would like to discuss this issue further. Thank you again for your feedback and we look forward to hearing from you.

April 01, 2023

Excellent service! The service department quickly identified and resolved my issue! It was a great experience. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Matt Bourque
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the glowing review, Brian! We do very much aim to have a warm and friendly environment here at Banks Chevrolet-Cadillac - we're glad you appreciate that. We're looking forward to your next visit!

April 01, 2023

They got the car in quickly and work was done in a timely manner. They also washed the car for us. Everyone I spoke with and dealt with was very nice. More

by michiganvtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come see us again soon!

April 01, 2023

2014 Silverado was having issues, they diagnosed it and fixed it super efficiently. Chris Burnor was super helpful through the process and even asked about our other vehicle and how that is holding up. More

by coryanderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Burnor
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words, Cory! This is what we strive for! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

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