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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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December 11, 2022

As always, Banks Chevrolet treated me well. Had an oil change and inspection and Mark in Basic Care got me in quickly and answered any questions I had. Got my car back in the time they said I More

by Paulsairbrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Basic Care
Dec 12, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words! We will gladly pass them along to our team. We sincerely appreciate your business and your continued loyalty. Don't hesitate to reach out if there's anything else we can do for you.

Dec 12, 2022 -

Paulsairbrush responded

My pleasure. I appreciate it and my car appreciates it. LOL

December 08, 2022

My visit to Banks was great! The work was done in good time....as promised. My car was washed and vacuumed.....so appreciate the kindness from your staff. More

by Crumhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Dec 12, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback! We're always glad to hear from our happy customers. Thank you for choosing us and please let us know if there's anything else we can do for you.

Dec 12, 2022 -

Crumhorn responded

I am just awaiting to hear when my muffler arrives for replacement......Thank you!!

December 04, 2022

Been doing business with banks chevrolet for many years. Always a pleasure. Would recommend always More

by Kellykellykelly2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

It's a pleasure working with you too! Thank you for your kind words. We are proud to be entrusted with your service. Thank you for choosing us. Come see us again soon!

December 04, 2022

We appreciate the service we always get when we bring any of our vehicles in for service or repairs. Our service writer Steve is very professional and on top of everything. More

by jackiford40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5 stars! We're delighted to hear that you've had such ongoing excellent experiences with our service department. We're always here to help you for any service needs you may have. Thanks again!

December 03, 2022

Great dealership! They are very quick and it’s great that they offer a complimentary wash and vac service! More

by Jonathandesmarais123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience! We're so glad to hear how pleased you were with your service visit. Thank you for choosing Banks Chevrolet-Cadillac. Let us know if there's anything else we can do for you!

December 03, 2022

Great job servicing my new vehicle. Always prompt,nice waiting area,car is always clean when it's finished. It's the only place that I take my vehicle Andy W- More

by Awolanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for letting us know how we're doing. We truly value your business and your continued loyalty. We look forward to seeing you again for your future service needs.

December 02, 2022

We had our Equinox in for a warranty issue on the sun roof. They did a fantastic job repairing it and keeping us in the loop the entire time. We highly recommend them and will use them again in the fut More

by SFound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark & Linda
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your great service experience! We are always glad to help with any future service needs you may have. Have an awesome day!

December 02, 2022

Banks diagnosed and fixed problem when another dealer couldn’t. Steve Gard was great to deal with. Even though this dealer is huge - the experience seemed like mom and pop family. Pretty cool. More

by Marty C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard Jr.
Dec 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback, Marty! We strive to make every customer feel like part of our family and it's great to hear we've succeeded for you. Thank you for choosing Banks Chevrolet-Cadillac. Come see us again soon!

December 02, 2022

The one star rating is for Service. Three times my wife has gone in for an oil change and each time there was an issue. She feels like the service people at the counter should be bett More

by markkucera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Desk Person
Dec 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, it is disappointing for us to hear that your wife's previous experiences were anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at 844-827-2977 when you have a chance. Thank you, and we look forward to hearing from you.

November 28, 2022

Excellent service! Brought my vehicle in for an oil change and it brought to my attention that my tires were going to need replacing. I was told that I was able to get More

by mrsbov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Marcoux
Nov 30, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for letting us know how we're doing! We're always happy to help keep your vehicle in great shape and get you the best deal on your service. Thank you for choosing Banks Chevrolet and we hope to see you again soon!

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