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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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November 21, 2022

Banks has always been trustworthy. When they tell me what problems my vehicle has, I have faith they are right. They never try to find anything just because. I totally trust them and h More

by dagodbout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bourque
Nov 30, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your feedback! We strive for honesty and transparency for all our customers and we're so glad you were pleased with your experience. Thank you for choosing us and please let us know if there's anything else we can do for you!

November 16, 2022

We all have chores to do throughout our busy lives. Knowing my oil change is coming up is the least stressful of all chores. I show up. I know the routine, and the service team does as well. I relax wh More

by Patriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 30, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, it's reviews like this that really keep us motivated! Thank you so much for sharing your great service experience. We're always happy to help keep your vehicle running strong! We look forward to seeing you again for your future service needs.

November 14, 2022

I bought my GMC Terrain recently at Banks Cadillac, Chevrolet, GMC. I just took it in for a service check. The service was thorough, fast, very easy to access and all in all excellent. I’m impressed an More

by Arae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your positive experience with our service team! We're always happy to help with any needs you may have for your Terrain. Thank you for choosing us and we hope to see you again soon!

November 11, 2022

Oil Change was completed in under 90 minutes and staff was cordial and informative as to The time expected . More

by aubertinespeech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube /oil change desk
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We strive to make each customer's experience an easy and enjoyable experience and we're glad to hear that we succeeded for you. Thank you for choosing Banks Chevrolet-Cadillac and we hope to see you again soon!

November 10, 2022

I was very pleased with the service team. They are always professional and helpful. They told me ahead how long it was going to take because they were crazy busy. The n they still got me do More

by Rlwms55
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but it was in the oil change area
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the great review about your service visit with us! We are delighted to hear that you were pleased with your experience. Please let us know if there's anything else we can do for you!

November 06, 2022

Very professional and efficient. They ordered parts and as promised called me when the parts came in and set up an appointment just a few days after the parts arrived. Everything wen More

by DN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bourque
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! We are so glad to hear that we made your experience such a great one. We are proud to be entrusted with your service and hope to see you again soon.

November 05, 2022

I purchased my car from Banks over a year ago and the people and the service from Day 1 has been amazing!! Everyone is positive and friendly, they always make sure you know everything that is going on, More

by ajc6440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

It's experiences like yours that really keep us motivated! Thank you so much for sharing it with us. We value your business and your continued loyalty. Please don't hesitate to reach out if there's anything else we can do for you!

October 31, 2022

Great service. Timely and good communication! Truck was fixed and I was notified right away. More

by AR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit. Until then, take care!

October 31, 2022

Banks was quick and thorough when I came in this month for basic vehicle care and inspection. Great customer service and waiting lounge. More

by Josee.gorski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the gentleman’s name.
Nov 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable facilities as well as friendly and professional service to our guests. Thanks for taking the time to leave this review and please come see us for any future needs.

October 30, 2022

Busy dealership, but the only ones to take me in without an appointment! I'll keep going back just for this reason More

by JpNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Marcoux
Oct 31, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We are glad to have helped you out with your service. Thank you for choosing Banks Chevrolet-Cadillac and we look forward to seeing you again soon!

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