Banks Chevrolet Cadillac Buick GMC - Service Center
Concord, NH
687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center
I've used banks both to purchase a used certified vehicle and for their service department. Scheduling was easy, they were quick and prompt about getting my vehicle in for service. They provided me with a qu and for their service department. Scheduling was easy, they were quick and prompt about getting my vehicle in for service. They provided me with a quote for the cost of the repair prior to starting the work and even washed it when they were done! Plus their waiting room is comfy and have all the amenities like coffee, chargers, a kids area, comfy chairs and a tv! I've been to quite a few dealer service areas across the country and Banks is #1!! More
I’ve been going to Banks Chevy ever since I bought my truck back in 2016 from them. The whole team is friendly and courteous and I’ve never had any issues or pressure from them. Gordon truck back in 2016 from them. The whole team is friendly and courteous and I’ve never had any issues or pressure from them. Gordon More
I had an overall great experience with the Banks service center. They were knowledgeable about my obscure Saab 92x Aero Air bag recall, ordered me the parts, scheduled me for service, and had the whole job center. They were knowledgeable about my obscure Saab 92x Aero Air bag recall, ordered me the parts, scheduled me for service, and had the whole job done quickly and with quality work which says a lot about the techs who probably almost never have to touch cars like mine. My only criticism is that as someone who doesn't own a Cadillac or a Denali, the whole concierge style service center is a bit awkward. It wasn't readily apparent where the entrance to the service center was or who I was supposed to talk to. Then they wanted me to drive my car into the building which was just silly. My car is loud and I'm sure no one appreciated that. They've got it where it counts though. Once I figured out what I was doing, they took great care of me. Thanks Banks Service! More
Awesome service, great staff and even friendlier environment. Have always had my truck serviced by Banks and will continue to do so until I need to get another, then I’ll be buying and servicing the environment. Have always had my truck serviced by Banks and will continue to do so until I need to get another, then I’ll be buying and servicing there! More
Banks is an exemplary dealership with an amazing staff, the customer service is wonderful!!! We took our GMC Denali in for service and they worked on it until the problem was fixed. We definitely recommend the customer service is wonderful!!! We took our GMC Denali in for service and they worked on it until the problem was fixed. We definitely recommend Banks. More