Banks Chevrolet Cadillac Buick GMC - Service Center

I recently had my car checked for service at Banks , and as always I was treated with excellent customer service . I had complete explanation what needed to be fixed for my car, and parts ordered . I have a as always I was treated with excellent customer service . I had complete explanation what needed to be fixed for my car, and parts ordered . I have an appointment within a few days that’s fast service which I’m so grateful for. Thank you everyone at Banks for Great service! More

Had a service appointment to replace the side mirror on my vehicle. I also added an inspection, tire rotation and oil change. They had it all done and ready for pick up way before I intended it to be. Well my vehicle. I also added an inspection, tire rotation and oil change. They had it all done and ready for pick up way before I intended it to be. Well done! More

First time at Banks and I enjoyed my experience. I drove my car right in , proved my information, waited in a a nice clean and comfortable waiting room for a total of 30 mins for an inspection. The I drove my car right in , proved my information, waited in a a nice clean and comfortable waiting room for a total of 30 mins for an inspection. They even washed down my car and topped off fluids. I was so satisfied will be going back for all my car needs . 2015 Buick Encore More

It is always a pleasure to work with Jennifer in the Service Department.. She is very knowledgeable and trust worthy. Service Department.. She is very knowledgeable and trust worthy. More

Very nice atmosphere. Very friendly staff they answer all questions and so a wonderful job of getting the job done. Very friendly staff they answer all questions and so a wonderful job of getting the job done. More

Easy to get oil changed but it’s takes FOREVER! Luckily they offer a shuttle for the Concord area. And the driver is always kind and friendly. Luckily they offer a shuttle for the Concord area. And the driver is always kind and friendly. More

I have worked with Linda Manning for the service of the vehicles I purchased from Banks for several years. She provides excellent customer service and goes way above and beyond. She is always pleasant an vehicles I purchased from Banks for several years. She provides excellent customer service and goes way above and beyond. She is always pleasant and goes the extra mile to ensure I am happy with my visit to Banks. I am completely satisfied with the service and attention of my advisor, Linda Manning. Pam More

My wife and I dropped our 2017 GMC Yukon Denali off for transmission service due to a CEL and we’ll documented issue. The first trip was to diagnose the problem and ensure our extended warranty covered the transmission service due to a CEL and we’ll documented issue. The first trip was to diagnose the problem and ensure our extended warranty covered the work. They weren’t able to do the work then so we scheduled a follow up appointment. We arrived to drop it off and they did not call the warranty company as promised and then called us at the end of the day saying they weren’t able to get to it. They did the work the next morning and called us telling us the work wasn’t covered by extended warranty and it would be $300 to reassemble. The $140 diagnostic, multiple trips up, and $300 sunk reassembly cost you have no choice but to pay another $205 for the sensor, gasket and oil. Very poor communication and they did not follow through to ensure a great customer experience. We have purchased and serviced multiple vehicles with Banks and have seen a drastic change. More

The sales and service is excellent I rate them number one in New Hampshire I travel 50 miles for them in New Hampshire I travel 50 miles for them More

Another 5 star service visit at Banks Chevrolet. It was a busy Saturday but they kept me informed and had my vehicle back to me in the time frame promised. We purchase and service all of our vehicle It was a busy Saturday but they kept me informed and had my vehicle back to me in the time frame promised. We purchase and service all of our vehicles at Banks! More