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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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June 13, 2022

I have kids and animals I brought my car in for interior cleaning it was a complete mess lots of spills slime you name it, I am amazed it’s like brand new I am very satisfied at their detail work. They defi More

by Crystalalice21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the exact employee name
Jun 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you leaving us this review! We're glad that our team was able to bring the interior of your vehicle back to tip-top shape. Please don't hesitate to give us a call if/when more spills and slime touch our interior.

June 13, 2022

I brought my 22 Silverado in for its first service. The gentleman guiding the vehicles in asked what I was in for and I told him. He replied, I Hope you have at least 3 and a half hours. I said that I More

by fordtek68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 13, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you leaving us this feedback. We're sorry to hear about the inconvenience you experienced but hope to serve you again in the future.

June 10, 2022

As a Business Owner I will always bring my vehicles to banks not only because they are the closest to my business but because they are fair on pricing and won't give you the run around. More

by theath2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt B, Jennifer
Jun 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to tell us about your experience with our team! We look forward to helping you out again down the road.

June 09, 2022

Hi, I have been dealing with Banks ever since I purchased my 2018 Silverado. Their basic care service is very convenient for us 9-5 workers as they stay open till 8 PM. I'll continue to recommend them to my More

by rocknpines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don't recall, They are all great
Jun 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you leaving us this review! We are here for you and your Silverado if you need anything else.

Jun 10, 2022 -

rocknpines responded

Thank you Banks!

June 06, 2022

Great dealership. Comfortable Ble waiting room, cafe, and lots of vehicles to look over. Service bays are huge and cleans. My oil change and tire rotation went quick. More

by ms67rsss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get the name
Jun 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to tell us about your experience! We're glad you were able to take advantage of some of our amenities while we worked on your vehicles. Please let us know if there is anything else we can help you with!

June 06, 2022

Steve Gard in the service department is amazing and very helpful. He explained everything that was done to both of our vehicles. More

by Busladycj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Jun 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you taking the time to tell us about your experience with Steve! We're glad he was able to explain everything to you clearly and make the whole process easy. Let us know if there is anything else we can help you with!

June 06, 2022

Great service. Excellent communication. I bought four cars from Banks they are truly the best. More

by luvlite22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-stars! We're glad we've had the great opportunity to work with you over the years and look forward to more years to come. We are here for you if you need anything.

June 04, 2022

Great service from phone call to make appointment till pick up after service. Bought a used 2011 Cadillac SRX. It had an outstanding recall that needed to be done. I called got an appt 4 days,later and wa More

by Puglouie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jun 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We're glad our service team was able to bring your Cadillac SRX back into tip-top shape! Please let us know if there is anything else we can assist you with.

June 04, 2022

Service department excellent job. I'm very happy for there service. Thank you for your service. They're number one More

by flowers.238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach very helpful goes out of his way to do it. Everybody in the service department is excellent they are very knowledgeable on what they do great job guys
Jun 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to tell us about your experience! We're glad that things went well and look forward to seeing you again down the road.

June 03, 2022

Had to have a truck towed to Banks when the shift linkage broke. They were right on top of it. Sent me the quote for the work to be done and the time frame for doing it and were true to their word in both c More

by Dwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Dwight, we're sorry to hear about your truck having issues, but we're glad our team was able to help you get your truck back into tip-top shape! Please let us know if there is anything else we can assist you with.

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