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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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April 22, 2022

My first time going to Banks for service. Bought a used car and Banks went above & beyond my expectations for service. They had to work with the dealer I bought the car from to fix one iss More

by lbonney752nh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach
May 09, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for this wonderful review! We are so happy you had a great experience with purchasing your vehicle and getting everything fixed! We appreciate your business!

April 20, 2022

This place gets the job done and well. I rarely have a problem bringing my car here. They are a huge dealership but I'm not just a number, they take care of people. More

by Jamdance83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to leave us a review! We hope to see you at the dealership again soon!

April 19, 2022

The cashier kept saying "it's not my job". The basic care service guy was of no help either. More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cashier
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Katie, thank you for letting us know about your recent trip to our service department. We always want our customers to have a smooth experience while getting their vehicles serviced, so we are concerned to hear about your time with us. If you’d like to speak to a manager so we can discuss in more de tails give us a call at (844) 827-2977

April 18, 2022

I live on Cape Cod, Massachusetts, but drive 2 1/2 hours to Banks because they are THE BEST DEALERSHIP! The sales and service can't be beat! Just bought my GMC Acadia Denali there & previously bought my hu More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate this wonderful review! We can't thank you enough for taking the time to drive out to see us! We hope you are enjoying both vehicles, and look forward to seeing you again soon!

April 17, 2022

I love their facility and they always do a great job. Cleaning my car after is a real nice touch plus we could bring our dog in and enjoy some food from the Little Café. More

by Dixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Marcoux
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Dixie, thank you for leaving us this great review! We are glad to hear you enjoyed the café during your visit! See you again soon!

April 17, 2022

The staff was great! I went on a Saturday morning and they were super nice and had a great sense of humor. They told me how long the wait would be and that is how long More

by MARTHAGARRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of them
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this fantastic review! We are glad your visit went smoothly. Come again soon!

April 17, 2022

Great service, Marc at the Basic Care desk was friendly and knowledgable, the technician Corey was professional, and they even washed and vacuumed it! More

by ragsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Labbe, Corey Anderson
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a great review! Our staff really appreciates it. Come again soon!

April 12, 2022

service on my GMC Acadia was done to perfection as always and service is very knowledgeable More

by bikernutgoofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Labbe
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a great review! We hope to see you again soon!

April 08, 2022

We have never been more pleased with a dealership, from the purchase experience and now we get to experience the quality and professionalism of the service organization. They are attentive to detail, prov More

by Ray C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Linn
Apr 21, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Ray, thank you for such a wonderful and kind review. We are so happy that we have you as our customer! We look forward to working with you again soon!

April 05, 2022

Completely satisfied… I trust ‘‘em wouldn’t go anywhere else.. thanks again 😊great experience again 😋 More

by almitchell63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on it but they did an awesome job
Apr 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for a great review! We look forward to working with you in the future!

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