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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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April 03, 2022

Had my oil/filter change along with yearly inspection. Had to return when I got home (half hr drive) because there was a new 'noise' coming from heating system. They took me right in and resolved the is More

by keldemers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Labbe
Apr 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a wonderful review! We are glad we were able to solve your issue quickly. Come again soon!

April 03, 2022

The service department was prompt and courteous during and after check in. Service a d diagnosis of the cars issue determined quick and parts were ordered and installed promptly when they arrived. More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen and John
Apr 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for leaving us a review! We appreciate your support and hope to see you again soon!

April 02, 2022

I was on my way to NJ for an event over the weekend. Some how my engine light back on. I brought my vehicle to Banks that night righr before they closed. They took care of my vehicle right away while I More

by Raycheal2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never worked with any but know William B.
Apr 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for a great review! We are happy to hear we were able to solve your issue while you were on vacation!

April 02, 2022

Always great service. Friendly helpful staff. Zachery Brosseau went above and beyond to help me get my car fixed. My first choice for getting my service for my car! Keep u More

by NHGirlathrt14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Brosseau
Apr 06, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to leave us a review. Zachery will be happy to hear your kind words. Come again!

March 28, 2022

Great service knowledgeable staff, they have service down to a science. The courtesy car lady really put Banks over the top sweet friendly lady , what a great experience. Thank you all. More

by 11lineman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No sure of names
Mar 28, 2022 -

11lineman responded

Great work nice job, Thank you

Mar 29, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for this great review! We are happy to hear our staff provided such a great experience for you! Come again soon!

March 25, 2022

Very happy with the service we received. Steve G was excellent and took care of everything perfectly. Our issue was resolved quickly and we got our vehicle back in a reasonable amount of tim More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Mar 29, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Kyle, thank you for leaving us this great review! Steve will be so happy to hear your kind words. Come again if you need anything else!

March 24, 2022

Came in for vehicle inspection. Was greeted promptly and courteously. Inspection was completed in a reasonable amount of time. More

by Halcyongod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 24, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We hope to see you again in the future!

March 22, 2022

Friendly, no judging you, they will listen and work with you. Service is awesome, might be a wait, but they get it right. More

by Jusjen81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department, oil change
Mar 24, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are so glad you had a great experience. Come again soon!

March 22, 2022

Brought my 2013 Chevrolet Silverado 2500HD in for annual inspection. Service advisor was very cordial.and engaging and inspection was done very promptly. More

by Halcyongod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 24, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this wonderful review! Come again soon!

March 21, 2022

Would be very helpful if right lane leading to outside overhead door was marked on floor or overhead inside garage to indicate SERVICE or something similar. Went for recall this week and moved to left la More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at entry
Mar 24, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Carol, thanks for the feedback! We are sorry about the confusion. We hope work with you again in the future!

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