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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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March 08, 2022

Have purchased cars from Banks for over 30 years and have never been disappointed. Just took my truck in for plow repairs and it was done quickly and for a lot less than I had anticipated. Always a pleasure More

by Dwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Kyle
Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you Dwight for such a kind review! We appreciate your loyalty over the years and look forward to working with you again in the future!

March 07, 2022

Hello, This was my first experience with Banks, You know what they say about first impressions.... It was very good. i was completely satisfied. I will be back. More

by bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know
Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Bryan, thanks for the review! We are happy your first experience went so well! Come again soon!

Mar 08, 2022 -

bryan responded

Hi. I will be back in the near future.

March 06, 2022

I brought my Terrain in for an oil change. Always satisfied with the job and I get a clean car. Wish I could make an appointment to make the wait time a bit shorter. More

by Sarahmargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, but he works with the oil changes.
Mar 06, 2022 -

Sarahmargo responded

Great job keeping my GMC running smoothly.

Mar 06, 2022 -

Sarahmargo responded

Will be back when I need my next oil change.

Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you Sarah, we truly appreciate the review! Thank you for your patience during those wait times!

March 04, 2022

We've been buying and vehicles serviced at Banks Chevrolet for over 40 years always had accurate diagnosis,estimate, and on time repair. Fixed correctly first time. Great customers care. Steve Ga More

by shunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for such a kind review! Your loyalty is so amazing to us! Can't wait to work with you again soon!

March 04, 2022

Awesome customer service. Zac was the best. I would highly recommend them to anyone looking for a new vehicle, or service. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac
Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Bob, we appreciate the review! Happy to hear Zac provided you with excellent service. Come again soon!

Mar 08, 2022 -

bob responded

Thank you, my pleasure.

March 04, 2022

Leased a new AT4 Sierra in January and brought it back this week to have a tonneau cover installed. Andy Dratch helped me find what I was looking for; thank you. Service area was well organized allowing m More

by Jessy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Dratch from sales and service personnel at arrival
Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Jessy, thanks for the review! We are happy to hear that everything with your new vehicle is going well. Let us know if you need anything else!

March 04, 2022

Once again Banks did me a solid ! I brought my vehicle in for State inspection, oil change, slow tire leak, and possible rear brake job. Turns out brakes were good ! found nail in tir More

by jjpd8995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
Mar 08, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We are happy to hear you passed your state inspection! Come again soon!

February 27, 2022

Great service that was very fast. Brought truck in for oil change and tire rotation and they were very thorough. More

by probinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Mark
Mar 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to leave us a review! Let us know if you need anything else!

February 27, 2022

We had a great experience with Zack and the service personal were very interested in finding our problem and correcting it. Thank You muchly More

by bikernutgoofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack & Mike
Mar 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! Zack and our staff appreciate the support. Come again soon!

February 27, 2022

Banks is the only place I go to for service of my vehicles, I love that you don't need an appointment for their basic service care. I drive a lot of miles and when I need an oil change NOW, I can alw More

by very happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
basic care
Mar 01, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for such a wonderful review! We truly appreciate your support with us and we hope to see you again soon for the next oil change!

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