Banks Chevrolet Cadillac Buick GMC - Service Center

I purchased my new truck in 2021. Love it. I've taken it to routine basic care twice and the process went smooth. I loved the lounge and cafe while I waited. Love it. I've taken it to routine basic care twice and the process went smooth. I loved the lounge and cafe while I waited. More

The service area is convenient and the service agent is ready to help and take care of you for your vehicle service. They do a complete service, including tire rotation as well vacuum and wash your car. Ou ready to help and take care of you for your vehicle service. They do a complete service, including tire rotation as well vacuum and wash your car. Outstanding! More

I felt very good with dealing with the truck sales person when buying 2 new gmc trucks in 2 years. This dealership beat several other companies in final price. when buying 2 new gmc trucks in 2 years. This dealership beat several other companies in final price. More

Over many years, Banks has consistently provided reliable on time service and support for a reasonable cost. Everyone at this dealership is working to provide customer satisfaction. Highly recommended. on time service and support for a reasonable cost. Everyone at this dealership is working to provide customer satisfaction. Highly recommended. More

I have been dealing with Banks for more than 30 years. They have always treated me well & fairly & I feel that I am in good hands with them. The service people are knowledgable & their representatives exc They have always treated me well & fairly & I feel that I am in good hands with them. The service people are knowledgable & their representatives exceptional. I have dealt mainly with Jennifer who is always accommodating but also Linda & Steve, both great to deal with as well. I plan to keep driving the 45 minutes it takes me to get there as long as I can. More

The Service Valet Phil was LEGIT!! It was ultra cold out and he literally picked my truck up over his head and walked it into the shop(his old knees only buckled once.) Then to my amazement he squirted oil and he literally picked my truck up over his head and walked it into the shop(his old knees only buckled once.) Then to my amazement he squirted oil out of his eyeballs and into my truck while rotating the tires with his feet. I don’t know how he managed to keep my coffee hot, and read the newspaper to me while doing all this but holy moly! Top notch service!! Thanks Phil! More

Always professional and straightforward. Be it an oil change or a diagnostic issue Banks always treats me right. The waiting area is top notch or the complimentary ride service to bring me home and come change or a diagnostic issue Banks always treats me right. The waiting area is top notch or the complimentary ride service to bring me home and come get me when the work is done really makes servicing my Cadillac convenient. More

My name is Roger C. and it was my first time at the dealership service center. There was a part recalled on my GMC that needed to be replaced. I walked through a door where I was told the waiting room dealership service center. There was a part recalled on my GMC that needed to be replaced. I walked through a door where I was told the waiting room was and was blown away by the decor and free coffee bar ! They even had a fireplace with wide screen TV's. All of the seating were theatre style seating. Even better was a little Bank Chevy restaurant than ran off of the waiting room with stools and tables to sit at and food to be ordered and cooked if your hungry. I might even just come back to watch some more episodes of Gilligan's Island when I'm bored and get lunch! It was truly an amazing experience. My vehicle also received a full point fluid inspection and free car wash. I have never seen a more customer oriented business, ever. These guys are the best of the best. Go have your mind blown and check it out for yourself! Bring an appetite too! More

While waiting for my vehicle to be service I watched the customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He t customer rep interact with other customers and I was really impressed by how he spent time with a customer who did not speak English very well. He took his time and explained in several different ways what he wanted to convey. Always with a smile. After a while the customer seemed to understand and was satisfied with the explanation. I feel he went beyond what most reps would do. As far as the work done on my vehicle; it was on time and done well. More