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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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February 05, 2022

I have been using Banks service dept since I bought my 2013 CTS wagon. From oil changes to major repairs I have not been disappointed. Estimates are detailed and explained. I have never had to go back bec More

by copperline
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Basic Care Adviser
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for such a wonderful review! Your support over the years is admirable and we really appreciate it! Thanks for recommending us and we hope to see you again soon!

February 04, 2022

Brought my Tahoe in for service. Jennifer was great, had everything set up and ready to go. Kept me up to date on the progress and let me know when it was ready to be picked up. Work was done great and done More

by japinault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 10, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for leaving us this review! We are happy to hear your service visit went so smoothly. Let us know if you need anything else for your Tahoe!

February 01, 2022

I love this dealership they are great and are very kind. I had a recall done on my truck and they looked overly truck to see if I had any other problems. And coffee is free in The lobby More

by buckwheats2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the great review! We are glad to hear that getting that recall fixed went well! We hope you enjoyed the coffee, come again soon!

January 30, 2022

Great prices, great treatment and service.Best service Great prices, great treatment and service. Best service and prices if any Dealership. Sometimes a long wait, because they are busy. They are busy, be More

by Tinkham04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a kind review! We get sometimes the long wait times aren't fun, but we appreciate your understanding! We look forward to working with you again soon!

January 29, 2022

I’ve been a customer going on 7 years and my experience with sales and service have all been positive. They’ve gone above & beyond getting us great deals on vehicles as well as servicing them. Highly recom More

by amadams1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to leave us a review! The 7 years of continued service means a lot to us here at Banks. We look forward to the continued years of working together to come!

January 27, 2022

I would never go any where else superior service and sales help. They have always taken care of my every need! More

by Mark Mulcahy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc, Matt, Steve
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Mark, thanks for this review! We truly appreciate your loyalty. Let us know if you need anything else!

January 26, 2022

Great job Experience was great.Fast and wonderful service . I recommend the service. Beautiful atmosphere and very welcome. More

by Amoririzarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a great review! We are happy to hear that your service experience went above and beyond. Come again soon!

January 23, 2022

We always have our vehicles serviced at Banks. We receive an estimate that is accurate and the vehicle is repaired correctly the first time. We have been buying and servicing our vehicles at Banks sinc More

by shunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gard
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for leaving us such a kind review! Your loyalty and support over the years means a lot to us here at Banks. We look forward to the coming years of working with you!

January 23, 2022

Hello everyone, I would like to say that I find Banks Chevrolet an exceptional dealership! I live in Rochester, NH but still drive to Concord to have my service done. Worth The Trip!!! More

by Patriot4Liberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Labbe
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for such a fantastic review! We appreciate you making the drive to come see us, and we look forward to working with you again in the future!

January 17, 2022

Been using Banks for my Cadillac SRX for 6 years now and always happy with service. Recently had an oil change and got car back clean and wheels rotated at no extra cost. Had my wife's Subaru oil changed at More

by Paulsairbrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markrk
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a great review! We truly appreciate you supporting us throughout the years. We look forward to working on your wife's car as well as yours!

Feb 03, 2022 -

Paulsairbrush responded

One more thing. During the oil change it was mentioned that my car rear pads needed to be replaced soon. A local shop had put an inspection sticker but apparently did not check the rear pads. Was on the road to Florida and decided to stop at a repair shop and have them give me a second opinion. They showed me the pads. They were real low and should have been replaced. Thank you for bringing that to my attention. This is another reason I give you my business.

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