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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
687 Reviews

687 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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January 09, 2022

Ratting a dealership on an individual sale or service is okay, but an accurate assessment is the length of patronage. My initial purchase was in 1995 and my most recent was 2017, and Banks serviced thes More

by KevinL.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a lovely review! We love working with our customers over the years, so we are so happy you have remained with us. We appreciate the support!

January 09, 2022

Great service, and friendly staff. I would definitely recommend Banks Chevrolet Cadillac Buick GMC, to my family and friends More

by Turtle1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4 stars
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We appreciate you spreading the word about us!

January 04, 2022

For a dealership that is as busy as Banks, I found the experience to be pleasant. Quick diagnosis and repair. Friendly staff as well. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Mike, we're glad everything was completed quickly and to your satisfaction! Thank you for choosing Banks Chevy Buick GMC Cadillac, we hope to see you again.

January 03, 2022

Great dealership and sales group. Service is great and waiting area is very comfortable and has area for kids. More

by Parky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the five-star review! We want all our clients to have a comfortable and stress-free experience with us! We appreciate your response and hope to see you again in the future. Banks Chevrolet Cadillac Buick GMC

January 02, 2022

Once again great service from the whole team. I like the fact of no appointment needed to do oil change and state inspection and when my truck is ready its vacuumed and washed! More

by jleewheeler12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kolacz
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

At Banks, we strive for 100% satisfaction, and it is great to hear that you have had another positive experience at our dealership and with our team. We want to sincerely thank you for choosing Banks Chevrolet Cadillac Buick GMC and we hope to see you again!

December 31, 2021

Great job once again. Car was repaired fabulously. Service writer Matt was exceptional. Will definitely be back. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Matt In service was great !
December 31, 2021

Always great service. Never need an appointment using Quick Lube, wait was under 2 hours for oil change, state inspection and new wipers! More

by andreaprov1268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but the are all very friendly here!
December 31, 2021

Absolutely stunned to find no respect for the customers or workers. Not a single salesperson, service coordinator or cashier was wearing a mask, no effort to physically distance, no regard for human safet More

by Shocked Customer
Recommend Dealer
No
Employees Worked With
Don’t know, neither bothered to offer that information.
Dec 31, 2021 -

Shocked Customer responded

Turn on the news, show some awareness and concern. Other Concord businesses require all employees and customers to be masked at all times. Not at Banks, partying like it’s 1999 or at least 2019. Is this some Trumpy political pride or are you truly that oblivious to what’s happening outside your doors?

December 30, 2021

Excellent service! Highly recommend Bank's service! Car was ready sooner than we were told! More

by mrsbov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at service desk
December 29, 2021

My first service visit for oil change and tire rotation. I was greeted at door and instructed where to go. I notice the employees at banks always seem respectful and kind and try hard to see that you have a More

by parkmande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 30, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 31, 2021 -

parkmande responded

Thank you again and Happy New Year!!

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