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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
679 Reviews

679 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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November 24, 2021

amazing service for senior citizens, even did inside windshield when I asked. Always use them for both vehicles. More

by ninniepoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service manager
Nov 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 22, 2021

A dealership that cares about their customers. When you first walk into the showroom, you really feel comfortable. Salesperson gives you their undivided attention. Showroom is clean and inviting. I’ve boug More

by rogerg46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

November 22, 2021

Vehicle was done ahead of time and was clean. People were friendly and informative. Service Writer called to tell me my vehicle was ready to pick up. More

by eciasboy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Brosseau
Nov 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 21, 2021

Great Service at a Great Price. At Banks they put the Customer First! I wouldn’t go anyplace else to buy a new vehicle or get my Silverado and Cadillac CTS serviced. More

by Phil M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Brosseau
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Banks Chevrolet Cadillac Buick GMC Team

November 21, 2021

Great customer service and the work was completed quickly and on time. I was kept aware of the process every step of the way. More

by Mike McCormack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Banks Chevrolet Cadillac Buick GMC Team

November 19, 2021

I buy all of my vehicles at Banks.Excellent customer service very friendly and courteous More

by Deirdre1063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 19, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 19, 2021

The customer service is wonderful!! The people in service are great. Steve Guard has always been very decent to deal with. However I would not buy a vehicle here again. I bought my car brand new so I would More

by jordynjake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Guard
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

jordynjake, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Banks Chevrolet Cadillac Buick GMC Team

Nov 22, 2021 -

jordynjake responded

I am available to take whenever. My contact info is at the dealership I’m positive.

November 18, 2021

Helpful try to get me out quick, like the people who help, would like a better price on accessories More

by Mikedstory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lube manager
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 16, 2021

Work completed as quoted Matt B. A real pro. Very smooth friendly service. See you again. More

by Pick-up
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bourque
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

November 16, 2021

Went in for an oil change first thing in the morning and was out of there in a little over an hour. Also vacuumed and washed my truck for me More

by Mrrockwell91
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 17, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Best, Banks Chevrolet Cadillac Buick GMC Team

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