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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
679 Reviews

679 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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November 15, 2021

I bring all four of my new Chevrolets for servicing at Banks always get fast top-notch service special thanks to Jennifer mcdonne for taking care of me on my last service she went above and beyond More

by blouin42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer mcdonne
Nov 17, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

Very happy with service for my wife's Equinox and my Silverado. Will always recommend Banks to everyone I know. More

by gerrynsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falvo
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

I HAVE ALWAYS BEEN TREATED JUST GREAT AT BANKS. THEY ALWAYS HAVE TIME TO LISTEN TO ANY PROBLEMS I HAVE WITH MY CAR. I BOUGHT THE CAR AT BANKS AND WILL GO BACK WHEN I NEED A NEW ONE. THANK YOU More

by tdgleason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DO NOT KNOW ANY OF THE NAMES. SORRY
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Scheduled recall repairs and all went well they did all repairs and did 30 point check on entire vehicle All at no cost to me More

by breezyforu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the five-star rating and review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Always treated well at Banks! The employees are friendly and quick to solve problems. Great Customer Service Skills!!! More

by Khillmaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Hello, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Banks Chevrolet Buick GMC. We can’t wait to see you for your next servicing appointment! Best, Banks Chevrolet Cadillac Buick GMC Team

November 12, 2021

Always a great experience getting my vehicle serviced at Banks. Very professional adviser’s and everything completed in a timely manner. Recommend them highly! More

by ebrander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 12, 2021

Always a great experience, everyone is very professional and courteous. They always take care of my concerns in a timely manner. More

by Joed49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen McDonnell
Nov 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Best, Banks Chevrolet Cadillac Buick GMC Team

November 11, 2021

Banks has always taken great care of our Tahoe! And, when we have needed service covered by our CPO warranty, they have provided a loaner that we can fit in with all of our kids and their car seats as well. More

by mreardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachery Brosseau
Nov 12, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 09, 2021

The service department always does a great job. As a long time customer, I know that my car will be serviced professionally at a fair price. The service writers, especially Jennifer and Linda, are knowl More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Linda, Mark
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Ed, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, Banks Chevrolet Cadillac Buick GMC Team

November 08, 2021

I purchased my 2015 Acadia from Banks 7 years ago. I had my service done locally but decided to do the 75,000 mile check with the GMC dealer. Linda was great to deal with and the report they provided was s More

by lmhebert55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda and woman at payment desk
Nov 10, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

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