Banks Chevrolet Cadillac Buick GMC - Service Center
Concord, NH
715 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center
Great service a very hard dealership to buy from. The washing and vacuuming when the oil is changed. I wish they would send out a few coupons like they use to. It is getting expensive. I still have tro washing and vacuuming when the oil is changed. I wish they would send out a few coupons like they use to. It is getting expensive. I still have trouble buying a car or truck through them. I just purchased a Seri sly 2500 had. I was willing to order even because they had none and we 20 miles down to Manchester and bought and they gave me more $9000 more on my trade. I would much rather buy from them because I like the service. More
We continue to value Banks Chevrolet after years of honest sales representation and great service. Everyone at this dealership is customer oriented and eager to help. honest sales representation and great service. Everyone at this dealership is customer oriented and eager to help. More
I went in for an oil change. They rotated my tires and washed my vehicle. And punched my card so sometime in the future I will get a free oil change. Their waiting room is comfortable. washed my vehicle. And punched my card so sometime in the future I will get a free oil change. Their waiting room is comfortable. More
They are professional and friendly. They set the expectations ahead of time on how long the wait would be and they told me what to expect with the oil change. They changed my oil, rotated the tires expectations ahead of time on how long the wait would be and they told me what to expect with the oil change. They changed my oil, rotated the tires vacuumed and washed my car. More
Have been doing business with Banks since 1986! Been through a few vehicles since then. They have always been very professional. Service department has also been great. They are great at letting you through a few vehicles since then. They have always been very professional. Service department has also been great. They are great at letting you know exactly how long it will be and keeping to that time. Be more careful with tire pressures! More
Have always had a great experience at Banks! I purchased my vehicle from them and have had a few repairs/regular maintenance done. Never had an issue and have always been able to get an appointment when I n my vehicle from them and have had a few repairs/regular maintenance done. Never had an issue and have always been able to get an appointment when I needed! More
This is the only place we bring our vehicles for service! They are great at what they do and they have our trust. The facilities are clean and modern and the employees are knowledgeable and efficient. This i They are great at what they do and they have our trust. The facilities are clean and modern and the employees are knowledgeable and efficient. This is the best dealership! More
Everyone was polite & helpful! Service is great. I Just hate the wait time over an hour & half to rotate tires, inspect the car & put a new battery in. I realize it takes time, but still hate the wait time hate the wait time over an hour & half to rotate tires, inspect the car & put a new battery in. I realize it takes time, but still hate the wait time. More
Just had my new Silverado 1500 in for it’s first basic service. I was taken right in & I didn’t have to wait long. The vehicle was washed & clean when it was finished. I’ve always been very impressed with service. I was taken right in & I didn’t have to wait long. The vehicle was washed & clean when it was finished. I’ve always been very impressed with Banks Chevrolet’s service department. It’s organized & extremely efficient. I’ve been bringing my vehicles there for service for a few years now. I noticed on this basic service they have become even more efficient. They now have two service writers solely dedicated to basic service. I was given a round paging device to let me know when my truck was ready. It’s truly the best Service Departments I’ve ever been to. More
I was in for automatic transmission service and other routine service items. Jen McDonnell is my service advisor and, as always, staid on top of things. I was out in fairly short order and she brought se routine service items. Jen McDonnell is my service advisor and, as always, staid on top of things. I was out in fairly short order and she brought several other items to my attention - that I will have attended to next month. She is a knowledgeable and customer-centered service professional; representative of the finest at Banks. More