Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
694 Reviews
Call Service Center (800) 369-6171

694 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

Sort by
November 19, 2021

I buy all of my vehicles at Banks.Excellent customer service very friendly and courteous More

by Deirdre1063
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 19, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 19, 2021

The customer service is wonderful!! The people in service are great. Steve Guard has always been very decent to deal with. However I would not buy a vehicle here again. I bought my car brand new so I would More

by jordynjake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Guard
Report | Print
Nov 22, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

jordynjake, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Banks Chevrolet Cadillac Buick GMC Team

Nov 22, 2021 -

jordynjake responded

I am available to take whenever. My contact info is at the dealership I’m positive.

November 18, 2021

Helpful try to get me out quick, like the people who help, would like a better price on accessories More

by Mikedstory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lube manager
Report | Print
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 16, 2021

Work completed as quoted Matt B. A real pro. Very smooth friendly service. See you again. More

by Pick-up
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Bourque
Report | Print
Nov 18, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Banks Chevrolet Cadillac Buick GMC Team

November 16, 2021

Went in for an oil change first thing in the morning and was out of there in a little over an hour. Also vacuumed and washed my truck for me More

by Mrrockwell91
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Nov 17, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those 2 additional stars in the future. We look forward to hearing from you. Thank you! Best, Banks Chevrolet Cadillac Buick GMC Team

November 15, 2021

I bring all four of my new Chevrolets for servicing at Banks always get fast top-notch service special thanks to Jennifer mcdonne for taking care of me on my last service she went above and beyond More

by blouin42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer mcdonne
Report | Print
Nov 17, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

Very happy with service for my wife's Equinox and my Silverado. Will always recommend Banks to everyone I know. More

by gerrynsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falvo
Report | Print
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Banks Chevrolet Cadillac Buick GMC Team

November 14, 2021

I HAVE ALWAYS BEEN TREATED JUST GREAT AT BANKS. THEY ALWAYS HAVE TIME TO LISTEN TO ANY PROBLEMS I HAVE WITH MY CAR. I BOUGHT THE CAR AT BANKS AND WILL GO BACK WHEN I NEED A NEW ONE. THANK YOU More

by tdgleason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DO NOT KNOW ANY OF THE NAMES. SORRY
Report | Print
Nov 16, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Scheduled recall repairs and all went well they did all repairs and did 30 point check on entire vehicle All at no cost to me More

by breezyforu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the five-star rating and review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Banks Chevrolet Cadillac Buick GMC Team

November 13, 2021

Always treated well at Banks! The employees are friendly and quick to solve problems. Great Customer Service Skills!!! More

by Khillmaloney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Nov 15, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Hello, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Banks Chevrolet Buick GMC. We can’t wait to see you for your next servicing appointment! Best, Banks Chevrolet Cadillac Buick GMC Team

1
...
63
64
65
...
70