Banks Chevrolet Cadillac Buick GMC - Service Center

Rick Gauthier is the best with his Professionalism and communication on your vehicle needs each visit communication on your vehicle needs each visit More

They were able to get me in on short notice. Price was much less than what I was quoted. much less than what I was quoted. More

Excellent service. Quicker than expected. Service rep was pleasant and efficient Waiting area was clean. Free coffee much appreciated pleasant and efficient Waiting area was clean. Free coffee much appreciated More

Great store and people to work with sometime the wait is pretty long not sure what they could do about that pretty long not sure what they could do about that More

Sometimes I have a little bit of a wait but that being said TOTALLY Worth it Thanks You Banks it hard to find exceptional service C M Graham-Folland said TOTALLY Worth it Thanks You Banks it hard to find exceptional service C M Graham-Folland More

great dealership very friendly would definitely buy my next truck there went for a recall service and was in and out in no time at all. next truck there went for a recall service and was in and out in no time at all. More

Very good experience. LOF and tires rotated at 15K. No issues and very pleasant to chat with. This is my second Silverado I have purchased and will be buying a new Blazer from then in the future. Nice C issues and very pleasant to chat with. This is my second Silverado I have purchased and will be buying a new Blazer from then in the future. Nice Café for a quick bite. More

Chose Banks partially due to price seen on their website. When I went to pick up car the price was significantly higher than advertised. When I asked why they said- oh we raised our prices. So buyer website. When I went to pick up car the price was significantly higher than advertised. When I asked why they said- oh we raised our prices. So buyer beware, if you are looking at honesty in advertising you won’t find it at Banks! More

Took Cadillac in for brake light and sunroof repair. Banks wanted $800 for the light. Instead I ordered OEM parts for $360 and changed it myself in 20 min. I am a 52 y/o woman who knows nothing about ca Banks wanted $800 for the light. Instead I ordered OEM parts for $360 and changed it myself in 20 min. I am a 52 y/o woman who knows nothing about cars. I bet they get parts for less and could do the job in 10 minutes. So, why are they charging so much? $440 for labor? Regarding the sun roof, they got it to open and close, but there was still wind noise. We asked them to fix it. We got it back sounding even worse! Mike (service manager?) couldn't even be bother to speak to me for 2 minutes when I picked it up. I spent $40 on a new drip channel and spent a little time adjusting the window and it is now quiet. Something their seasoned expert couldn't do. Will NEVER use them again. More

Came in for an oil change and tire rotation. I made the mistake of asking for them to reverse one tire due to it having the white wall out instead of in. They couldn't do it due to the last installer ruini mistake of asking for them to reverse one tire due to it having the white wall out instead of in. They couldn't do it due to the last installer ruining the bead. It's been over 4 hours now and I'm still waiting! If you have an entire day to blow then come on in for an oil change and tire rotation! Never again! More