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Banks Chevrolet Cadillac Buick GMC - Service Center

Concord, NH

4.7
676 Reviews

676 Reviews of Banks Chevrolet Cadillac Buick GMC - Service Center

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December 01, 2024

Using my truck to move trash & leaving debris some kind of putty material discoloring not just bedliner but tailgate as well is not acceptable when my vehicle is left in your care for service. Also scuffin More

by mary
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
November 26, 2024

We drive over an hour for the personable service. They explain everything and have the parts. Done right the first time, every time. More

by Cnsjr2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
November 25, 2024

I had my Silverado serviced. The Banks team explained the work needed and the cost, including the minimum work needed at the best possible cost to me. I have never felt like they More

by dagodbout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Holbrook
November 24, 2024

My first service at Banks, kind, prompt and efficient. All services were explained well and everyone I had contact with was helpful and knowledgeable 👍 More

by neunfh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
November 21, 2024

I am an old man with an old truck. Lucky me to have Banks service. My 1972 Chevrolet Custom Camper 3/4 ton runs like a big dog as a result of the most excellent service department. Mec More

by paudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Super Duper Jennifer the service writer and Nick the super duper mechanic.
November 19, 2024

Always polite and professional. They get the job done and have a comfy waiting room to relax in. Always a plus to step back into my newly cleaned Traverse. More

by hollyjphaneuf100
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I can’t remember
November 19, 2024

i was impressed with the great service and the time it took.state inspection and fixing my head lights More

by paulette.griffin76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service manager cashier very pleasant service manager explained about my stickers on my plates were in the place.
Nov 19, 2024 -

paulette.griffin76 responded

it was a great visit for service at Banks Chevrolet. i was greeted by a gentleman told me where to leave my car. the service manager was nice and he told me about my stickers on my plates being in the wrong place. He explained to me that my head lights needed to be aimed. The cashier was pleasant when i checked out. Everyone was professional and friendly.

November 18, 2024

Walked in to get my tires rotated and inspection. Service was fast and the customer service was on point. The issue is that when receiving the complimentary car wash, the tools that they use scratc More

by Tara.Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know.
November 18, 2024

great dealership with quick and fast service! very friendly staff and comfortable waiting room! love the free coffee! More

by Jonathandesmarais123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
james
November 18, 2024

Like all from greeters at door, write-up personnel, service techs, car washed, office staff and waiting room treats👍 Very well done! More

by Assessordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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