Banner Chevrolet

Banner made me feel like family and that's the kind of people I like to spend my money with, unfortunately I didn't have enough funds to get what I truly wanted. people I like to spend my money with, unfortunately I didn't have enough funds to get what I truly wanted. More

My Salesman Craig was very professional he got me in and out very quickly.The finance manager is one I have a problem with,He had me sign up for a warranty I really didn't understand.After about a year late out very quickly.The finance manager is one I have a problem with,He had me sign up for a warranty I really didn't understand.After about a year later I decided to cancel that warranty,I had no problem cancelling the warranty. Within 7 days the warranty was cancelled and the check was sent to the Finance manager. It took me calling and emailing him to send the check to my Finance Company.It took 7 days to send it to him,but it took 4 months for him to send it to my Finance Company. I'll never do business with that Finance Manager ever again. More

SERVICE TECH CHRISTIAN WAS UNPROFESSIONAL, MY CAR SIT 11 DAYS 4 A FUEL PUMP HAD 2 CALL A SERVICE MANAGER FOR A ESTIMATE N CAR STILL SITTING DAYS 4 A FUEL PUMP HAD 2 CALL A SERVICE MANAGER FOR A ESTIMATE N CAR STILL SITTING More

I have purchased a truck from there but when I see a gun free zone where they are located I don’t feel safe. I am a Consealed weapons holder and they are just saying come rob us it ok no one will stop you. free zone where they are located I don’t feel safe. I am a Consealed weapons holder and they are just saying come rob us it ok no one will stop you. Shop somewhere else. More

Will never buy another vehicle from Banner Chevrolet there service is less to be desired truck has been there 4 times an still not fixed it's sad because I have bought four vehicles from them an they wa there service is less to be desired truck has been there 4 times an still not fixed it's sad because I have bought four vehicles from them an they way they treat there customers in Service area is terrible. More

I had another enjoyable experience with Banner Chevrolet in New Orleans this week. The Team was very professional and delivered my 2021 Silverado 1500 with great respect for my time. Christian Flick was my in New Orleans this week. The Team was very professional and delivered my 2021 Silverado 1500 with great respect for my time. Christian Flick was my point man. He is a strong, confident communicator. The Banner Team helped me navigate the process and proved that purchasing a vehicle doesn't need to be difficult. More

terrible aftersales service I bought a Chevrolet Cruze 2018 in this dealership last summer. Because of the heavy rain in the last week, my car got stuck in the flood and towed ba I bought a Chevrolet Cruze 2018 in this dealership last summer. Because of the heavy rain in the last week, my car got stuck in the flood and towed back to this dealer. However, the car waited for more than one week to get the inspection. The slow service made me pretty disappointed. More

No Offer I was interested in a certain car at this dealership at this time during the virus going on and I was never even offered the come to you option from t I was interested in a certain car at this dealership at this time during the virus going on and I was never even offered the come to you option from the sales person. Not sure how many miles this goes out but it shows on the website this all offered but it was not to me. Which is sad because if could have got what i needed for trade and the great financing currently I was 99 percent going to purchase. They never even asked me were I lived to be honest More

Buyers beware Interest rate was high for someone with exceptional credit dont fall for the wait 90days to refinance Decietful sales manager and finance agent buye Interest rate was high for someone with exceptional credit dont fall for the wait 90days to refinance Decietful sales manager and finance agent buyers Beware More

Modern car/truck buying The title of this review includes the word "modern" and to be more precise "remote" is what I mean to convey. With only four reviews and a 5-star rati The title of this review includes the word "modern" and to be more precise "remote" is what I mean to convey. With only four reviews and a 5-star rating, I do not feel there are many interested participants in such a worthwhile forum. I'll save it and also express my concerns elsewhere to get this message out. I live about 90 minutes away from this dealership and wanted competitive pricing on a 2018 Silverado 1500. I called in early May 2018 and asked for Fleet Sales and specified my interest in a vehicle shown in their inventory. The manager I spoke with was courteous and seemingly knowledgeable. I noted the many current offers from Chevrolet and also my desire to deal with one person rather than hop on the "merry-go-round" (his words to describe the sales team and process). I received a polite return call once it was determined that vehicle remained in stock. I made it clear that I have reached sales agreements for vehicles over the phone pre-internet and in recent years have used the internet to help me find what I'm looking for. I asked for a competitive price for this mid-level LT Silverado 1500 and was told the price is as published on the internet. I had watched this vehicle online and over several days the price had increased around $4000. The day I asked for a price, the posted price was $38,000. I looked elsewhere, had a couple of detailed phone conversations and drove to Houston to buy a truck. The vehicle I bought had the same equipment but was a Crew Cab ($2400 mark up) and premium paint (usually a mark up of $1000) for $31,100. In all fairness to Banner, Chevy was pricing Crew Cab LT Silverados only about $400 higher than "double cabs" one of their current offerings at the time I was shopping. In conclusion, I got a truck that should have cost about $1500 more than the one priced in New Orleans for $6900 less. I shopped a couple of other local dealerships as well and was told that they were having trouble "getting adequate inventory" in light of the generous clearance incentives Chevrolet was offering. Banner Chevrolet seemed to have one of the largest inventories around, but for some reason or other, they were not offering competitive pricing to a serious inquiry. I guess they are simply a "merry-go-round" dealership. Just for information sake, other dealerships were within $2500 of what I paid in Houston. I am retired and decided that the road trip and a one-night motel stay were worth the effort to get what I wanted. The last vehicle bought before this was from a dealership in Jacksonville, FL where I thought spending $250 for a plane ticket and $80 on a motel room for one night was worth the $4400 savings on a vehicle. I have local friends who have driven to Texas for several vehicles over the years and I believe that in these modern times of internet shopping, some dealers are simply "missing the boat" by being stuck on the merry-go-round of yesteryear. More