Barber Ford
Holland, MI
Filter Reviews by Keyword
By Type
Showing 334 reviews
The staff was very friendly and professional. But the service wasn't without issues. First thing was the complementary wash looks like just sprayed and left to dry leaving water spots. I was luc But the service wasn't without issues. First thing was the complementary wash looks like just sprayed and left to dry leaving water spots. I was lucky I had some towels to dry the truck and when doing so it was obvious that it was never wiped with any detergent. The complementary wash was nice but if the quality of the wash is any indication of the rest of the service it concerns me. They would be better off not to even offer the wash. Also, the remaining oil life gage was not reset. More
Miles Johnson was the Service Advisor with whom I worked. He was friendly, communicative and very thorough. I was pleased with the interaction that I had with him. He was friendly, communicative and very thorough. I was pleased with the interaction that I had with him. More
Barber Ford has serviced all of my cars and my truck. My recent car purchase, and the exchange of one of my older cars, has been no exception to their high standards. Dustin, the salesman, made the trans My recent car purchase, and the exchange of one of my older cars, has been no exception to their high standards. Dustin, the salesman, made the transaction/transfer far easier then I had expected. The sales transaction included contacting my insurance company to notify them of the purchase. This service went above and beyond my expectations. The car looks (nicely detailed) and preforms as I come to expect from reliable Ford autos. I will continue to rely on Barber Ford for all of my auto service needs. The only negative comment is that after I should have asked for the additional $500 Ford Motor was offering for trade-ins. More
Lindsey was so sweet and understanding in what I was looking into purchasing and pressure into buying right there and then . She handle everything made it less stressful. 100% recommend her! looking into purchasing and pressure into buying right there and then . She handle everything made it less stressful. 100% recommend her! More
Service was very slow. I had an appointment at 1pm for an oil change the works and wasn't completed until 3pm. Why bother having appointments if it takes that long. I had an appointment at 1pm for an oil change the works and wasn't completed until 3pm. Why bother having appointments if it takes that long. More
