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Barber Ford

Holland, MI

4.6
335 Reviews

640 East 8th St

Holland, MI

49423

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Showing 335 reviews

October 12, 2026

They have always taken care of me. Extremely happy with their service department. Service writers are always nice. More

by 59brendahinzman
Recommend Dealer
Yes
Employees Worked With
Kerry
Oct 20, 2026 -

Barber Ford responded

So happy to hear you feel well taken care of at Barber's service department! Thank you for sharing your experience!

September 16, 2026

The staff was very friendly and professional. But the service wasn't without issues. First thing was the complementary wash looks like just sprayed and left to dry leaving water spots. I was luc More

by billb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get name
Oct 08, 2026 -

Barber Ford responded

Thank you for sharing your feedback. We're glad to hear our team was friendly and professional, but we're sorry that we missed the mark in a couple of areas during your visit. We'd like to assure you the wash is not a reflection of the service work, merely a complimentary additive intended as a courtesy. We understand your frustration with the water spotting and the overall result of the wash, and we appreciate you bringing it to our attention. We also apologize that the oil life monitor was not reset. That should have been completed before your vehicle was returned to you. If you would like to stop by at your convenience, our service team would be happy to reset it for you at no charge, or if you prefer, please give us a call and we'll be happy to coordinate a convenient time. Thank you again for your feedback. We'll share your comments with our team as we continue looking for ways to improve the service experience we provide.

September 15, 2026

I appreciate their friendly, Informative sales force. They are Knowledgeable and accommodating. They tried to please. More

by caltimmer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Bol, Rob Hilbink
Sep 18, 2026 -

Barber Ford responded

Hello, thank you; we appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2026

Miles Johnson was the Service Advisor with whom I worked. He was friendly, communicative and very thorough. I was pleased with the interaction that I had with him. More

by Harry Shaneberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Johnson
Sep 19, 2026 -

Barber Ford responded

Hello Harry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2026

Shane is always friendly and knowledgeable. Always a pleasure to come and have our vehicle serviced. More

by amahynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Sep 04, 2026 -

Barber Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 22, 2026

Fast service appreciate the pick up and delivery. Everyone is very friendly including the service department. More

by mary.a.vandenbosch@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey DeRoo, Kaylie Dreyer
Aug 28, 2026 -

Barber Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2026

Barber Ford has serviced all of my cars and my truck. My recent car purchase, and the exchange of one of my older cars, has been no exception to their high standards. Dustin, the salesman, made the trans More

by Mustang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Sluiter
August 15, 2026

They have been a good place to get my service done and my regular maintenance. More

by adoc1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Aug 16, 2026 -

Barber Ford responded

Hi, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2026

Referring now to the service department- consistently good and on the service. Also excellent transportation when longer service time is required. More

by djcowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Shearer
Aug 11, 2026 -

Barber Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2026

Lindsey was so sweet and understanding in what I was looking into purchasing and pressure into buying right there and then . She handle everything made it less stressful. 100% recommend her! More

by Rubydelgado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey DeRoo
Jul 28, 2026 -

Barber Ford responded

Thank you for sharing your positive sales experience with Lindsey! We understand the purchasing process can be stressful, and it's great to hear our staff reduced that stress and made it more enjoyable for you. Safe travels!

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