
Barber Ford
Holland, MI
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First time Ford Lease first time working with this dealership, very friendly and sales experience was great, it took a few days but they found the exact vehicle we were lo first time working with this dealership, very friendly and sales experience was great, it took a few days but they found the exact vehicle we were looking for More
The staff was very friendly and professional. The work was complicated in a timely matter and of high quality. What is very impressive is that you receive quality work without price gouging. was complicated in a timely matter and of high quality. What is very impressive is that you receive quality work without price gouging. More
buying a new vehicle Matt Bol took good care of us , even went the extra mile on finding answers to questions I had about buying my first diesel truck Matt Bol took good care of us , even went the extra mile on finding answers to questions I had about buying my first diesel truck More
New Escape They found just the vehicle and color that I wanted. This is my third or fourth lease from Barber Ford. I like the dealership too because of their ser They found just the vehicle and color that I wanted. This is my third or fourth lease from Barber Ford. I like the dealership too because of their service department. More
Excellent! We have been buying trucks from them for over 20 years and they always take care of us! They make buying a new vehicle easy! We have been buying trucks from them for over 20 years and they always take care of us! They make buying a new vehicle easy! More
Very Good It was a good expirence. They found a truck for us and delivered it on time . Very pleased with the staff and their help.Thanks It was a good expirence. They found a truck for us and delivered it on time . Very pleased with the staff and their help.Thanks More
Efficient service I have been bringing my car for regular maintenance for over 3 years and I have never had an issue withe Barber Ford's service. It is convenient, fast I have been bringing my car for regular maintenance for over 3 years and I have never had an issue withe Barber Ford's service. It is convenient, fast and the quality is very good. I think my car is in good hands at Barber Ford. More
The vehicle I just purchased was used and had some issues that they said would only be a few days to fix. It took 2 weeks to complete. Then when the vehicle was delivered to me it was filthy on the inside. H that they said would only be a few days to fix. It took 2 weeks to complete. Then when the vehicle was delivered to me it was filthy on the inside. How do you not turn over a vehicle in the best possible condition to a customer that just spent thousands of dollars with you. Then when I get it there is a crack in the sunroof. Still haven't heard from the guy I'm told is the owner because he was out sick. The service and communication about the service was completely unprofessional and not at all focused on delivering a product or experience the customer would want to share in a positive way. Really sad since I love the vehicle I picked out and drove over an hour and half to see and purchase. More
Easy to deal with We just came in to test drive a used Escape to get an idea of what brand of SUV we wanted. They had just gotten in an off lease vehicle that was exac We just came in to test drive a used Escape to get an idea of what brand of SUV we wanted. They had just gotten in an off lease vehicle that was exactly what we wanted. The only 2 negatives were that they pushed the safety package that we felt was not needed, and when the car was serviced for CPO they did not check the tires and the pressure was between 7 and 10 # low. Hope they did not miss anything else. We paid more than what we had anticipated but this vehicle was worth it. More