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Barber Ford

Holland, MI

4.6
334 Reviews

640 East 8th St

Holland, MI

49423

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Showing 334 reviews

July 17, 2026

Barber Ford has always been there and helpful with my Lincoln Nautilus. Great and friendly staff, knowledgeable, and fast service. I recently called them late in the day because my vehicle wouldn’t sta More

by baramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names. The mobile service dept.
Jul 28, 2026 -

Barber Ford responded

We're so glad to hear our mobile service unit was able to help replace your battery in a jiffy! Mobile service has certainly been a success at Barber Ford over the last few years - we continue to grow in the services we offer, from recall completion to maintenance (oil changes, filter replacements, multipoint inspections, and more). Thank you for sharing a little about your experience, we appreciate you taking the time and please let us know in the future if our mobile team can help you with anything else!

July 16, 2026

Had a slight online issue with scheduling but they handled it with ease. Great staff. More

by gary.r.haze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Eno
Jul 28, 2026 -

Barber Ford responded

Glad we were able to get scheduling sorted out - thank you for leaving us a review, Gary!

July 15, 2026

Barber Ford has always been excellent through the years. I really rate it the top dealership in Michigan. More

by emalily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 28, 2026 -

Barber Ford responded

Wow, thank you! We appreciate you taking the time to leave us such a stellar review!

July 10, 2026

The Barber team did a great job today, in and out in just a few minutes. Thanks for updating my dashboard! More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hilbink, Blake Gebben
Jul 13, 2026 -

Barber Ford responded

Hi Kenny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2026

This dealership is the best ever, that's why I go here and buy a Ford! They are so polite, considerate, friendly and their service work is outstanding! They explain what they did and why, answer any quest More

by epgapx363345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Shearer 5 stars, Rob Hilbink
Jul 06, 2026 -

Barber Ford responded

Thank you so much for your kind words and for taking the time to leave such a wonderful review! We're honored to have earned your trust and loyalty. It's great to hear that our team, transportation options, and Mobile Service have made your experience convenient and enjoyable. We believe in keeping our customers informed every step of the way, so we're especially glad you appreciate our communication and transparency. Thank you for recommending Barber Ford to your family and friends- we truly appreciate your support and look forward to serving you for many years to come!

June 30, 2026

I got my truck as promised. barbe ford searched and found it quickly.quick and easy More

by carlicia715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Eno, Blake Gebben
Jul 03, 2026 -

Barber Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

June 13, 2026

Wonderful … Shane was both personable and professional … I would highly recommend this place for servicing a Ford ! More

by scot bale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane B
Jun 15, 2026 -

Barber Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 12, 2026

I went to have my check engine light checked and walked out $1300 in repairs that they rushed me to agree to. Communication was very poor. They had in my car all day and never communicated until 430 so I h More

by Tmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Jul 28, 2026 -

Barber Ford responded

Thank you for taking the time to share your feedback. We never want our guests to feel rushed into making repair decisions, and we strive to keep you informed throughout the service process. Based on your experience, it sounds like we fell short of those expectations, and we appreciate you bringing that to our attention. A check engine light can indicate a wide range of issues, so while the initial visit begins with diagnostic testing, the recommended repairs can sometimes be more extensive than anticipated. Even so, we want every guest to have the information and time they need to make confident, informed decisions about their vehicle. Your feedback is valuable and helps us identify opportunities to improve our communication and the overall experience we provide. Thank you again for taking the time to let us know where we can do better.

June 11, 2026

Very helpful in obtaining the accessories I wanted! I would recommend this dealership to friends & family! More

by speckernie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Eno
Jun 11, 2026 -

Barber Ford responded

Hi Speckernie, we appreciate your recommendation of our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing Barber Ford!

June 09, 2026

Very unhappy with this visit. Additional services needed with air filter and cabin filter with no proof that these items actually came out of my car. One of these filters had been More

by Official28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Gebben
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