Barber Ford

Service once again was not spot on. Missed request (which I pay in monthly payment to have done - even receive texts about service), didn’t return message ( transferred to everyone but person requested), did I pay in monthly payment to have done - even receive texts about service), didn’t return message ( transferred to everyone but person requested), didn’t wash vehicle. I realize it’s winter, but vehicle was there for two days and if infusion was applied it would have been inside for an hour, enough time not to freeze after wash. Because other times have been told it would take 30-60 minutes for application... More

I chose to have Barber Ford as my dealership due to my initial contact with Salesman Pete Shearer. He knew his stuff and helped me with the lease of my new Ford Flex shortly after retiring from Ford and initial contact with Salesman Pete Shearer. He knew his stuff and helped me with the lease of my new Ford Flex shortly after retiring from Ford and moving to west Michigan. The service department has been excellent and even though there are three other Ford dealerships closer to my home, I will continued to go to Barber Ford. Everything they do is first class. More

Scammed me Asked them to check my tires and told me my brakes were needing fixed. I brought it somewhere else and my wheel barring was almost off- not my brakes Asked them to check my tires and told me my brakes were needing fixed. I brought it somewhere else and my wheel barring was almost off- not my brakes at all. Also, as soon as I left my oil, engine and battery light all came on. I brought it back to them immediately and got told “sometimes it does that” when none of those lights had ever come on before. More

Excellent workmanship Everything from our first contact with Barber Ford following the accident, to the day we picked the car up, B arber Ford people were very helpful, ver Everything from our first contact with Barber Ford following the accident, to the day we picked the car up, B arber Ford people were very helpful, very courteous, and when we picked the car up, we discovered that their body shop did an outstanding job. More

Great sales experience I was in the market for a new SUV for my wife as her edge lease was about up. I really liked the explorer for the additional cab and cargo room but di I was in the market for a new SUV for my wife as her edge lease was about up. I really liked the explorer for the additional cab and cargo room but didn't know if I would be able to justify the additional payment for the upgrade. The salesman Zach Eno worked tirelessly with me for over a week by looking into every possible discount or rebate that was available to me. Great experience overall. More

Ford Transit We brought our Ford transit in to get a door lock switch fixed. They fixed it in a timely manner, and customer service was great. We brought our Ford transit in to get a door lock switch fixed. They fixed it in a timely manner, and customer service was great. More

Excellent experience at Barber Ford I moved to the west side of the state ( Norton Shores) in the fall of 2018 and dealt with Preferred Ford in Grand Haven and Barber Ford in Holland. I I moved to the west side of the state ( Norton Shores) in the fall of 2018 and dealt with Preferred Ford in Grand Haven and Barber Ford in Holland. I quickly came to appreciate the staff at Barber Ford, both in the service dept. and new car sales. Matt Bol is an excellent salesperson, I found him to be very straightforward and he provided all the information I needed to make a purchasing decision. Delivery of the vehicle was great, and Matt spent time reviewing all the features of the car, and even synced our phones up for us. Great people, great service, I will go there for all my vehicle needs. More

Crystal infusion- oil change Great service, in and out in less time quoted. Nice clean vehicle too! Thanks for the great service and wash! Great team here at Barber Great service, in and out in less time quoted. Nice clean vehicle too! Thanks for the great service and wash! Great team here at Barber More

amazing people I will go nowhere else but barber ford only because the respect the customers they have with customers and barber ford knows the meaning of the value I will go nowhere else but barber ford only because the respect the customers they have with customers and barber ford knows the meaning of the value of the customers and have the relationship friendship family oriented with customers More

Great experience Barber Ford and the staff were great. Rob and Matt were very helpful in showing me what options were available for my truck, and for the financing. Ro Barber Ford and the staff were great. Rob and Matt were very helpful in showing me what options were available for my truck, and for the financing. Rob and Matt kept me informed along the entire process of ordering the truck, to showing me how everything worked when I picked it up. I would recommend anyone who is looking into a new vehicle to look seriously at Barber Ford. More