Barber Ford

Great Service Zach and team worked hard to find the vehicle I was looking for. They kept me informed of progress along the way and the delivery process was straigh Zach and team worked hard to find the vehicle I was looking for. They kept me informed of progress along the way and the delivery process was straightforward and enjoyable. More

Great This was by far the best purchase of a New automobile i ever had. The sales person i had helped me in every way to get me into a payment that was righ This was by far the best purchase of a New automobile i ever had. The sales person i had helped me in every way to get me into a payment that was right for me. If you are thinking about new vehicle please give Lindsey De Roo a call. At Barber Ford in Holland, Mi. More

Great service - Oil Change this time around. I get all my maintenance work done at Barber Ford, and have since the early 1990s. This service department seems to me to be exceptional. They work I get all my maintenance work done at Barber Ford, and have since the early 1990s. This service department seems to me to be exceptional. They work hard to accommodate your schedule when ever they can, they provide a ride to work if you drop off your car in the morning, their prices seem fair and the work is high-quality and consistent. More

Not honest Hi I bought a Lincoln MKX used the seat stopped working with in the 30 days of warranty so I brought it in they said something was just disconnected f Hi I bought a Lincoln MKX used the seat stopped working with in the 30 days of warranty so I brought it in they said something was just disconnected fixed it and all was good. About 6 weeks later it happened again brought it back and Scott the guy I got it from pulled it around back and again said it just pulled out said they just snapped it back. I then said tape it so it doesn’t happen again so they said they did. It has happened again and now they said it’s the track and it’s going to cost me over 800.00 to fix. Very dishonest on there part and I won’t be back. Service guys were very nice but that doesn’t help me I am driving my car with the seat stuck in the back. I don’t have 800.00 to spend. I realize the car was used but this has been happening since the beginning they should have fixed it in the first place. More

Good experience The group at Barber Ford including Lindsey DeRoo and Dale Uthe was very professional and treated us with respect in regards to the purchase of the 20 The group at Barber Ford including Lindsey DeRoo and Dale Uthe was very professional and treated us with respect in regards to the purchase of the 2019 Ford F50. Thanks for your time and patients. More

Good Job As is typical for Barber Ford the work was done well and the cost did not exceed the quote. In fact, it ended up being a little less. As is typical for Barber Ford the work was done well and the cost did not exceed the quote. In fact, it ended up being a little less. More

Lindsey DeRoo, Dale Uthe & Team Rock I stopped by Barber Ford on a whim, knowing that my Ram lease pricing could not be repeated. Although Ram could get close with a comparable truck, it I stopped by Barber Ford on a whim, knowing that my Ram lease pricing could not be repeated. Although Ram could get close with a comparable truck, it was Lindsey's persistent, honest, ethical, hard working salesmanship that made the decision clear to me. I am absolutely in love with my F-150 and am letting anyone know that will listen to me (repeated over and over), tell them about my great experience at the dealership. I have family from the east side of the State thinking about coming to the Ford family due to my excellent experience. You exceeded every expectation I had going in. My experience with sales people in general has not been the best, but this experience has really changed that. THANK YOU LINDSEY, DALE AND BARBER TEAM!! Mike VERY Happy "Ford Man" More

Great job Ben Kleis and Barber Ford Thanks Ben Kleis and Barber Ford for finding the right vehicle for our business, we appreciate working with you all, we would highly recommend you to Thanks Ben Kleis and Barber Ford for finding the right vehicle for our business, we appreciate working with you all, we would highly recommend you to anyone! More

Not Pushy I didn't know what to expect because I hadn't shopped for a car in quite a while. When I came in to look at vehicles I didn't feel pressured by anyone I didn't know what to expect because I hadn't shopped for a car in quite a while. When I came in to look at vehicles I didn't feel pressured by anyone. Everyone was helpful, which I appreciated very much. More

Too long to get it fixed, and still not fixed. Well everything started in May of 2018, when I took my 2017 Ford Explorer Sports, for an oil change, and some employee ran my truck through the wash Well everything started in May of 2018, when I took my 2017 Ford Explorer Sports, for an oil change, and some employee ran my truck through the wash with the sunroof opened. And my truck got wet, my leather seats, touch screen and everything in between, now we’re dealing with the consequences of everything been wet, my touch screen freezes and won’t play music, driver side seat won’t heat up, and the back lights started acting up, I was driving to work around 6:30 am and noticed that didn’t had back lights, and I have proof of everything. So we took it to Barber Ford to get it fixed, and surprise they couldn’t figure out what was wrong with the back lights, they fixed the heater on the seat and the touch screen, so finally we got the phone call, come and get your truck, yyyaaayyy so I started my truck and surprise I had no gas 26 miles to empty I was mad, and my husband started going around the truck and surprise a big scratch on the back bumper, I was furious, so we took it for a spin and fill it up with gas, and surprise the seat heater didn’t work, so the last thing to do was to play with the touch screen and surprise I try the ambient lights and didn’t turn on, so I kept playing with the screen and finally the ambient lights worked, but I touched blue and the lights were purple, and on top of everything going on I didn’t had any dash board lights. So we just entered the fourth week and nothing happened, everything they said that they fixed didn’t work, and they’re going to give me my truck back knowing that there’s a problem with the back lights, because they can’t figure it out. More