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Barber Ford
Holland, MI
294 Reviews
Are looking for a reliable car, van, truck or SUV in the Holland area? You should start with our extensive lineup of new Ford and used Ford models at Barber Ford. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, let our Ford dealership help. And with our many car loan and Ford lease options, it's never been easier to get behind the wheel on your terms.
Our Holland auto body shop can also handle your accident repairs and auto collision repairs. But for regular auto service and maintenance, you can schedule online appointments with the Barber Ford service center. And if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at Barber Ford to cover your automotive needs.
There's never been a better time to drop on by at our dealership here in 640 East Eighth Street Holland, Michigan, proudly serving drivers from Zeeland, Allendale, Hudsonville and Byron Center. We're very much looking forward to it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Showing 294 reviews
July 20, 2017
Go elsewhere! I am a long time Ford owner of many different vehicles. I love Fords. I was in town from out of state and my truck was towed in on July 4. I left 3 me I am a long time Ford owner of many different vehicles. I love Fords. I was in town from out of state and my truck was towed in on July 4. I left 3 messages on the 5th for the service manager when my family was stranded, but did not receive any return calls. I finally drove a friend's car to the dealer to find out what was going on with the truck. Troubleshooting took exceptionally long with very little communication. I had to call over and over to find anything out. No loaner was offered. On the 6th, they eventually claimed that it was a fuel pump( even though they found debris in the line after the fact) and quoted one whole week to get a fuel pump for an F150, the most common truck on the road. Since I could not wait a week for the pump, I called Ihle Auto Service, who called Ford to ask for a part number and ask a few questions. Ford must have realized that they were about to lose business, because they SUDDENLY could get the part the next day. I was told they could get the part the next morning and have the car fixed by end of day Friday, July 7. I called Friday morning to make sure everything was on schedule and was told it was. I did not hear any more from them until 3:30 when they asked me if I was towing anything behind the truck to get home. I said, "no" and the manager seemed happy with that. He told me they put the new pump in, but still couldn't get the truck running and told me he would call back in 5-10 minutes with no further explanation. 45 min later he finally called back. I needed to get the family home, so instead of offering me a loaner until it could be fixed, the Service Manager talked to the used car manager, who offered to RENT me a vehicle for an additional $300 on top of the $700+ in repairs! When we hung up he said he would call back again shortly. He called back just before 5 and let me know they got the truck running that they had found some debris in the fuel line and once they cleared it the truck started fine (possibly just the debris and not a bad fuel pump after all). They finally let me know it was done a half hour before closing time on a Friday. Now I'm sure they will post a reply asking me to call them to "make things right". Save your money and call Ihle Auto Service instead. More
by Unhappy Customer
Employees Worked With
Darrin?
July 18, 2017
New truck Great experience. Lindsey was great to work with. She was the perfect mix of helpful and follow up. Not pushy salesmen loke we have experienced in the Great experience. Lindsey was great to work with. She was the perfect mix of helpful and follow up. Not pushy salesmen loke we have experienced in the past. On a 1-10 scale she was a 13! Great! More
by Sherri Kragt
Employees Worked With
Lindsey deroo
June 12, 2017
Having Fun At A CAR Dealership My sales bud, Pete, goes out of his way to the entire process of getting a new car "fun." Finding the right vehicle from a wide selection was easy. My sales bud, Pete, goes out of his way to the entire process of getting a new car "fun." Finding the right vehicle from a wide selection was easy. Barber Ford is my go to for sales and service. More
by Slickgopack
Employees Worked With
Pete
March 14, 2017
Great Sales Experience! The whole team especially my salesman Ben made me feel very welcome and gave me all the knowledge needed to make the right decision. No high pressure The whole team especially my salesman Ben made me feel very welcome and gave me all the knowledge needed to make the right decision. No high pressure sales tactics and I feel I received a great deal on my preowned F150. The business manager Randy was also helpful and had paperwork ready in a timely manor. Thanks Barber Ford and keep up the great work! More
by kleisb123
Employees Worked With
Ben and Randy
