Back

Barbera Autoland

Philadelphia, PA

3.8
906 Reviews

7810 E Roosevelt Blvd

Philadelphia, PA

19152

Directions

By Type

906 Reviews of Barbera Autoland

October 04, 2011

This dealership was very helpful and friendly staff. John was great to work with. He was very knowledgable and answered all our questions without hesitation. More

by matthewmundell1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, John Pagano
Mar 12, 2012 -

Barbera Autoland responded

Thank you for taking the time to review your experience at Barbera's Autoland. We value your feedback and look forward to seeing you in the future. Thank you, Barbera's Autoland

September 20, 2011

One of the worst things I did in my life was buy a car from this place!! Sales rep stated there is nothing wrong with this car "I guarantee it, we go over these with a fine tooth comb". Well.. after fe More

by kruger13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
sales
Mar 19, 2012 -

Barbera Autoland responded

I am reaching out to you regarding your purchase at Barbera’s Autoland and your feedback on DealerRater. We monitor reviews closely so that we can provide the ultimate customer satisfaction experience. The Barbera’s Autoland team strives for and maintains outstanding customer service. We apologize for any inconvenience and would like to build a relationship with you for years to come. We are disappointed to hear about your evaluation and would like to discuss this matter further at your convenience. I would like to rectify this situation and ask that you please remove your review. I look forward to hearing from you. I can be contacted by calling 215-333-3700 or by e-mail at dcragin@barberacares.com. Thank you, Dan Cragin, Sales Manager Barbera’s Autoland

Jul 13, 2012 -

Barbera Autoland responded

I am reaching out to you regarding your purchase at Barbera’s Autoland and your feedback on DealerRater. We monitor reviews closely so that we can provide the ultimate customer satisfaction experience. The Barbera’s Autoland team strives for and maintains outstanding customer service. We apologize for any inconvenience and would like to build a relationship with you for years to come. We are disappointed to hear about your evaluation and would like to discuss this matter further at your convenience. I would like to rectify this situation and look forward to hearing from you. I can be contacted by calling 215-333-3700 or by e-mail at dcragin@barberacares.com. Thank you, Dan Cragin, Sales Manager Barbera’s Autoland

June 12, 2011

Stay far away from the dealership, I mean stealership. I brought my Jeep there three seperate times for the same problem, and they still could not fit it. On top of it all, they took off my custom license More

by amgfapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector and TOm
Mar 19, 2012 -

Barbera Autoland responded

I am reaching out to you regarding your experience at Barbera’s Autoland and your feedback on DealerRater. We monitor reviews closely so that we can provide the ultimate customer satisfaction experience. The Barbera’s Autoland team strives for and maintains outstanding customer service. We apologize for any inconvenience and would like to build a relationship with you for years to come. We are disappointed to hear about your evaluation. I would like to discuss this matter further at your convenience and ask that you please remove your review. I look forward to hearing from you. I can be contacted by calling 215-333-3700 or by e-mail at ttaylor@barberacares.com. Thank you, Tom Taylor, Service Manager Barbera’s Autoland

Mar 20, 2012 -

amgfapa responded

Typical, I wrote my review in June 2011 and I get a reply in March 2012. I have tried reaching out to Barbera to be removed from your database and you still continue to send unwanted text message, phone calls, and mailing. Why must I continue to call you to be removed!! I wish I had never set foot in their building, leave me alone!! I have called and talked with you Tom Taylor, and you were rude and not understanding....and now you want to "build a relationship for year to come". Are you serious? I would never recommend anybody going to Barberas. I really feel like this place rips people off.

April 29, 2011

I just purchased the chrysler 200 at the all new Barbera's on the boulevard! I walked in Saturday without my husband and I was helped right away. I definitely got a great new car, price, service and More

by winston11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Gene
April 28, 2011

I have been a barbera customer for a quite a few years and bought 3 cars there, i had my 07 liberty in for service recently because 2 of my windows stopped working,(this had happenened twice before), the More

by swmiller488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
hector
Mar 12, 2012 -

Barbera Autoland responded

Thank you for taking the time to review your service experience. We greatly appreciate it and it is very valuable to us. See you soon! Thank you, Barbera's Autoland

April 05, 2011

Took my '06 PT Crusier for service of a bad headlight Took my '06 PT Crusier for service of a bad headlight (rt). My neighborhood mechanic, with 42 years experience, told me he traced the problem back More

by amchale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dan, frank
Mar 19, 2012 -

Barbera Autoland responded

I am reaching out to you regarding your service experience at Barbera’s Autoland and your feedback on DealerRater. We monitor reviews closely so that we can provide the ultimate customer satisfaction experience. The Barbera’s Autoland team strives for and maintains outstanding customer service. We apologize for any inconvenience and would like to build a relationship with you for years to come. We are disappointed to hear about your evaluation. I would like to discuss this matter further at your convenience and ask that you please remove your review. I look forward to hearing from you. I can be contacted by calling 215-333-3700 or by e-mail at ttaylor@barberacares.com. Thank you, Tom Taylor, Service Manager Barbera’s Autoland

Jul 13, 2012 -

Barbera Autoland responded

I am reaching out to you regarding your service experience at Barbera’s Autoland and your feedback. We monitor reviews closely so that we can provide the ultimate customer satisfaction experience. The Barbera’s Autoland team strives for and maintains outstanding customer service. We apologize for any inconvenience and would like to build a relationship with you for years to come. We are disappointed to hear about your evaluation. I would like to discuss this matter further at your convenience and look forward to hearing from you. I can be contacted by calling 215-333-3700 or by e-mail at ttaylor@barberacares.com. Thank you, Tom Taylor, Service Manager Barbera’s Autoland

...
91