My wife and I were interested in a new GMC vehicle. Asked for Jon Reed upon arrival, since we had talked with him about 1 1/2 yrs ago on a Cadillac vehicle. Jon was very personable and helpful as we had remembered in past. He brought several vehicles up for us to view. We asked for a test drive of a 2019 Acadia AWD Denali. Jon explained the features of the new vehicle and rode with us on the test drive. He went through all of the possible discounts involved and came up with a price with which we were in agreement. He was very efficient with all of the paperwork involved. On October 12th, I returned to the dealership, paid for the vehicle and visited with the final paperwork person to secure license plates, etc. (He was extremely efficient an helpful as well!). John gave us a tour of the service department area and explained procedures. He got into the new GMC with me and covered all of the features. He even paired my phone (and offered to pair my wife's phone next time in). Extremely satisfied with the whole experience! When we get ready to trade again, we will be asking for Jon Reed!