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Barker Buick GMC Cadillac
Bloomington, IL
1,567 Reviews
Welcome to Barker Buick GMC Cadillac
Barker Motor Company has been serving McLean County since 1935 and is proud to represent Buick, GMC, and Cadillac on Veterans Parkway in Bloomington, and Chevrolet, just a short drive up I-55 @ exit #178 in Lexington. We are also proud to represent GM Certified Used Cars, at both convenient locations that must pass extensive 172-point inspections. For over 7 decades Barker has watched franchises and competition come and go. A few basic principles contribute to the company's success; good service, fair pricing, quality products and "doing unto others as we would have them do unto us". Words are only words unless they are supported with deeds.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,567 reviews
July 09, 2025
Took my car in for an oil change and tire rotation, and almost immediately they told me I needed new cabin and engine air filters—despite my OnStar app showing that both were in good condition. The morning almost immediately they told me I needed new cabin and engine air filters—despite my OnStar app showing that both were in good condition. The morning after the oil change, my tire pressure sensor light came on, so I called the dealership, and they scheduled me for an appointment the next day. When I returned, I not only witnessed them trying to push the same cabin and engine air filter replacements on another customer, but they also told me the issue with my tire sensors was due to dead batteries and quoted me $300 to fix it. I declined and instead made an appointment at the dealership where I originally purchased my car. They quickly discovered that the mechanic at Baxter had simply reset the sensors incorrectly—the batteries were perfectly fine. Imagine if I had: Paid for unnecessary filter replacements without checking my app, and Spent $300 on a non-existent issue. Feels like a money grab to me. Good luck! More
by ptran
Verified Customer
July 06, 2025
Sales and service has always been exceptional at Barker Cadillac. I would highly recommend them to anyone. Cadillac. I would highly recommend them to anyone. More
by MRed
July 04, 2025
This is our second vehicle that we’ve purchased at Barkers. Very pleased with Kori our sales rep. who was excellent to work with. No pressure, very knowledgeable in explaining the different features a Barkers. Very pleased with Kori our sales rep. who was excellent to work with. No pressure, very knowledgeable in explaining the different features and helping us setup our phones. I strongly recommend Kori to serve your customers. More
by gjbrent1
Employees Worked With
July 01, 2025
We are very pleased with our new vehicle and the ease of purchasing from Brian Brown at Barker Motors. purchasing from Brian Brown at Barker Motors. More
by annaleac78
Employees Worked With
June 25, 2025
Consistency with service times and quality of staff. Coupons provided make a difference. Feel value using them Coupons provided make a difference. Feel value using them More
by mike.kiley2
June 23, 2025
Didn't find issue, left turn signal acts as though out, flashes rapidly 23 Silverado flashes rapidly 23 Silverado More
by rdjacob3
Employees Worked With
June 19, 2025
Fast friendly service. Gets you in and out in a timely manner. Answers all your questions. Gets you in and out in a timely manner. Answers all your questions. More
by Clawrence230
Employees Worked With
June 19, 2025
I feel like I and my car are always treated well, from the purchase of it, to the maintenance. the purchase of it, to the maintenance. More
by amyjgeorgi
June 19, 2025
I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a spec really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a specific thing. I watched a lady behind me literally get ignored for about five minutes. I think they could take a page from Chick-fil-A and greet people when they come in. Let the person know you see them and will be getting to them shortly. The guy appeared to be doing nothing while she continued to stand there. It was very rude and I hope she does an honest survey. The men do not acknowledge customers until they invite them to check I . Why not say hello when the customer walks in and give them an idea of how long it will be until they will be checked in? Then make the checkin shorter since most people need to get to work. And if the worker thinks your car isn’t new enough or fancy enough they should never give on to their opinion. My car might not be brand new but it is important to me. And why does the checkin guy think so highly of himself? We are all people who deserve respect and honor not to be looked down at or talked down to. I wish there was another Cadillac dealer local so I didn’t have to service my car here. More
by evasquenz
Employees Worked With
June 18, 2025
Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank y planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank you Barker GMC! More
by Skip02
