Barker Buick GMC Cadillac

As always, great service and excellent communication with all of the service department. No surprises. all of the service department. No surprises. More

I was treated with respect and courtesy the whole time. I was greatly helped with what I need to do for my next steps to maintain my vehicle. I'm greatly please. I was greatly helped with what I need to do for my next steps to maintain my vehicle. I'm greatly please. More

First I was over charged for items I wasn’t told I needed and didn’t approve. Second, I came in with a broken foot. My car was parked very far an away and it was raining. There were several people sitting and didn’t approve. Second, I came in with a broken foot. My car was parked very far an away and it was raining. There were several people sitting there doing nothing and not one person offered to get my car for me. In stead they watched me struggle to walk across your slippery garage holding onto the wall so I didn’t fall which took forever. Still no one offered to help me. Then I still had to walk far across the parking lot to my car, trying not to get my boot wet in the rain (which it did get wet so thanks). I won’t be back after almost 10 years of owning a GMC. More

Brian was more than accommodating and allowed me a couple days to address a personal matter before taking delivery. Matt made the paperwork effortless. days to address a personal matter before taking delivery. Matt made the paperwork effortless. More

Barker Buick GMC Cadillac Since 2020 (when I purchased my automobile), has provided excellent customer service and making sure my automobile oil and other miscellaneous services are up to date. Kudos to Bria automobile), has provided excellent customer service and making sure my automobile oil and other miscellaneous services are up to date. Kudos to Brian and Shane (don’t know his last name). More

Each time I have come for service, I feel like no one really cares. There is no warm greeting when you walk in the door. It's very informal. No eye contact. No smile. This las time I arrived, neithe really cares. There is no warm greeting when you walk in the door. It's very informal. No eye contact. No smile. This las time I arrived, neither of the guys looked up to acknowledge I was there. There is no warm smile with a thank you when you leave either. Each time took over 1.25 hours to get an oil change. I was told it was due to a recall. Then when I looked at my receipt when home, I noticed it said the recall wasn't even done. This was not told to me. In addition, after waiting over 1.5 hours, they didn't even vacuum the mats or wipe down the interior. These guys need some general customer service and effective communication training. I had a Lexus for 14 years prior to buying this car. Your guys need to spend a day at the Lexus dealership to see how customer service is done. More

I had a strange service request as a bird was stuck in the grill. The grill was damaged as well as a grill shutter. Brian ordered the parts to fix the grill and provided /a quote for insurance. The bir the grill. The grill was damaged as well as a grill shutter. Brian ordered the parts to fix the grill and provided /a quote for insurance. The bird was removed yesterday. More

They really care for there clientele. Nice people to be around. And work hard to please the customers Nice people to be around. And work hard to please the customers More

My AC quit working and required a new compressor. I was able to get a quick appointment and work completed in a timely manner. It was easy working with the team, called me with a quote and took care I was able to get a quick appointment and work completed in a timely manner. It was easy working with the team, called me with a quote and took care of a couple other maintenance issues while they had the vehicle. More

Kori provided great customer service! He was very friendly and helpful. He made our purchasing experience smooth and welcoming. Kori was patient and walked us through all the features an He was very friendly and helpful. He made our purchasing experience smooth and welcoming. Kori was patient and walked us through all the features and technology in our new Cadillac. We would highly recommend Barker Buick GMC Cadillac and Kori! More