Barker Buick GMC Cadillac
Bloomington, IL
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1,828 Reviews of Barker Buick GMC Cadillac
I came to my appointment 2 days after having shoulder replacement surgery - when I arrived I had to park outside, because both lanes in service bay were full… this wasn’t a problem until, while trying to replacement surgery - when I arrived I had to park outside, because both lanes in service bay were full… this wasn’t a problem until, while trying to carry all of belongings to get to service desk, in one arm, the tech walking through the service bay made eye contact with me, and shut the garage door in my face before I could get inside… after walking around the side door to get in, I stood for 15 minutes in front of the 3 service techs typing in their computers (none were even on the phone) & no one addressed me - finally, I caught one of the service advisor’s eye & asked if he could take care of me… nope, he wasn’t my assigned advisor & I would just have to wait for mine (note: I specifically did not pick an advisor when making appointment) After leaving my car & taking shuttle home - 6 hours later, I still hadn’t heard from anyone & called to find out that my truck was already done… after being told shuttle wasn’t available for the rest of the day due to closing soon, I hired an Uber back to get my truck, where I then received a bill that included a $183 fuel filter - that I was told was $79 by the tech that called to get my authorization - when I questioned the cost, I was told “well, you didn’t ask how much labor would be”…. Really - this is your business practice? If there was any other place I could get my truck serviced while under warranty, I would do it after this experience I have a very expensive truck, with an engine (turbo diesel) that I’m not very comfortable with, and not having a reliable local dealer will certainly make this my last GM vehicle David Cook More
My experience was great, positive, Kori is very knowledgable of vehicles. Friendly and enjoyed takling with him. We will keep him in mind on future purchases. Car is very clean and nice! knowledgable of vehicles. Friendly and enjoyed takling with him. We will keep him in mind on future purchases. Car is very clean and nice! More
We have purchased 4 vehicles from Barker GMC and every single time they have treated us with the utmost respect and fairness. Couldn't have gotten a better deal anywhere. We will continue purchasing ou single time they have treated us with the utmost respect and fairness. Couldn't have gotten a better deal anywhere. We will continue purchasing our vehicles from Barker in the future. More
Friendly service person at terminal, told me what was to be done, then I waited comfortably in the side room, work was completed promptly and I have been happy that thework requested was completed as desir be done, then I waited comfortably in the side room, work was completed promptly and I have been happy that thework requested was completed as desired. More
This dealership is topnotch. Your sales person. Are very knowledgeable and compassion. This means a lot Your sales person. Are very knowledgeable and compassion. This means a lot More












