Barker Buick GMC

Service after the sale is important, and I’ve bought vehicles from different dealerships throughout the Houma area. Barker definitely has the best service department. Very friendly and knowledgeable. Ab vehicles from different dealerships throughout the Houma area. Barker definitely has the best service department. Very friendly and knowledgeable. Absolutely recommend!! More

I don’t like making an appointment at 10am just to be told my car won’t be touched till later that day. told my car won’t be touched till later that day. More

Always a great experience very helpful and very friendly staff very thorough and thoughtful. Clean environment comfortable waiting area. staff very thorough and thoughtful. Clean environment comfortable waiting area. More

Chad Scott was the best salesmen! Quickest, easiest experience we ever had buying a car! Everything was done over the phone. Got off of work, signed papers with an awesome finance guy Quickest, easiest experience we ever had buying a car! Everything was done over the phone. Got off of work, signed papers with an awesome finance guy (Mr. Kirk), and I was in and out in no time! We got a great deal! I will defiantly be back to purchase my son’s truck and future vehicles with them again! Thanks Chad and Mr. Kirk and the team at Barker Buick GMC! I love my Yukon XL Denali!! More

Lamar was an excellent salesman. He attended my every need and was able to secure an awesome deal for me. I highly recommend Barker GMC and their entire sales team. He attended my every need and was able to secure an awesome deal for me. I highly recommend Barker GMC and their entire sales team. More

We had a very good sales experience at this dealership. Dwayne was AMAZING to work with. I highly recommend him if your in the market!!! What stood out the most was his knowledge and exceptional customer Dwayne was AMAZING to work with. I highly recommend him if your in the market!!! What stood out the most was his knowledge and exceptional customer service. A+ Dwayne :) More

I had THE BEST EXPERIENCE EVER! !! I bought a Cadillac SRX from CHAD SCOTT. Not only did Chad find what I was looking for with the right mileage and in my budget, but I got a luxur !! I bought a Cadillac SRX from CHAD SCOTT. Not only did Chad find what I was looking for with the right mileage and in my budget, but I got a luxury addition. Great experience!! He gets the job done without all the hype and pressure, plus some. The Manager Dawn was also very kind and helpful! I absolutely love my new SRX I couldn’t be more pleased and happy. I highly recommend Chad and Dawn for a great car buying experience! I will definitely be back to do more business with them both. More

Well run dealership! Well-informed staff and attentive. We were more than satisfied and impressed! Well-informed staff and attentive. We were more than satisfied and impressed! More

I can’t say enough about how amazing Gay is as a Service Adviser at Barker. Every single time I come in, she goes above and beyond to make sure everything is taken care of. Her attention to detail, communic Adviser at Barker. Every single time I come in, she goes above and beyond to make sure everything is taken care of. Her attention to detail, communication, and genuine care for her customers make every experience stress-free and enjoyable. Gay treats every customer like family — she’s honest, professional, and always smiling no matter how busy she is. She keeps me informed every step of the way and makes sure I fully understand what’s being done. It’s clear she takes pride in her work, and it shows in the level of service she provides. People like Gay are the reason customers keep coming back. Barker is lucky to have someone with her dedication and heart on their team! More

I scheduled an appointment through the GMC app (as heavily promoted by GMC through sales, posters, and phone messages) for an oil change and multipoint inspection. My confirmed appointment was for 8:0 heavily promoted by GMC through sales, posters, and phone messages) for an oil change and multipoint inspection. My confirmed appointment was for 8:00 AM, and I arrived early at 7:45 AM. Upon arrival, the service advisor could not locate my appointment in the system, even after I showed her the confirmation within the app. She advised to never book an appointment online or through the app, as there are always reoccurring issues. She took my information manually and checked me in. There were no other vehicles in the pull-up area or waiting customers inside at that time. As time passed, a few others arrived and were also waiting. By 9:30 AM, an elderly couple who had been there since 8:00 AM inquired about their vehicle and were told it had not yet been started. Frustrated, they decided to leave. At 10:15 AM, after nearly three hours of waiting with no visible progress and no one checking out at the counter, I asked about my vehicle and was told it also hadn’t been started. At that point, I decided to take my truck and leave as well. What made this experience even more disappointing was the lack of concern or communication from the service manager. A manger never came out to update or apologize to any of us waiting, even after multiple customers left due to delays. A service advisor did come out and say they were "accidentally overbooked" at one point in passing. However I question that as there was literally not ONE person who checked-out from 7:45am -10:15am, nor were their any phone calls made to anyone advising their vehicles were finished. The lack of being respectful of customers time is disheartening, as making appointments should ensure smooth flow and operations to stay on time and keep customers satisfied. I used to be a consistent Barker GMC customer but had switched to Dantin Chevrolet years ago due to similar issues. Dantin has always provided quick, efficient service. I decided to give Barker GMC another try today, but after this experience, I will not be returning or recommending their service department to anyone. More