Barker Buick GMC

Barker Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our Sales Team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Thank you for your continued business!!

Barker Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our Sales Team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Thank you for your business!!

Barker Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our Sales Team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Thank you for your business!!

Barker Buick GMC responded

Adam, Thank you for letting us know about your recent experience with Barker Buick GMC. I apologize if our service did not meet your expectations, and appreciate you taking the time to share your concerns. Our goal is to always have customers walk away having a positive experience. We strive to deliver consistent quality service and your input will assist us in continuing to deliver the best service to our current and future customers. I will inform our Service Manager, Randy Talbot of the situation. In the meantime if you would like to call him please feel free to do so. Thanks again for your business and we hope to see you again.

Barker Buick GMC responded

We are pleased to hear that you had an excellent experience with Dwayne and the rest of our team here at Barker Buick GMC. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Enjoy your new vehicle and have a great day!!

Barker Buick GMC responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our Sales Team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order for your new vehicle. Thank you for your business!!

Barker Buick GMC responded

Randell, Thank you for taking the time out of your day to complete our customer satisfaction survey. I am so sorry you had longer wait than expected. I know this was an inconvenience to you. I have forwarded your survey over to our General Manager, Jed Duplantis, so he can look into this matter. We value your opinion and your business. We know you have other options for your vehicle needs and appreciate you choosing Barker Buick GMC. We strive to deliver consistent, quality service and your input will assist us in continuing to deliver the best service to our current and future customers and work on the areas that need to be worked on. Please do not hesitate to call us if there is anything we can help you with.

Barker Buick GMC responded

We’re delighted to hear of your positive experience at Barker Buick GMC! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

Barker Buick GMC responded

Thank you for letting us know how your sales visit went. We are glad to hear that everyone was able to make the process as easy as possible. We look forward in assisting you for your Service and Parts Department needs including oil changes and accessories you might like to order. If you have any questions or concerns please feel free to reach out at any time! Thank you for your business, congratulations on your new vehicle and have a great day!

Barker Buick GMC responded

Vic, Thank you for completing our customer satisfaction survey. We value your opinion and your business. We know you have other options for your vehicle needs and appreciate you choosing Barker Buick GMC. We strive to deliver consistent quality service and your input will assist us in continuing to deliver the best service to our current and future customers. I am sorry your vehicle was returned to you in the condition you described. I have sent a copy of your survey over to our Body Shop Manager, Raphael Faul so that he can communicate to his employees the importance of returning a vehicle to a customer the same way it was received or better. Again, I apologize for this unfortunate incident and we hope to have your continued business in the future.