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Barker Buick GMC

Houma, LA

Overview
Reviews
4.6
2,194 Reviews
Call Dealership (985) 868-4400
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6444 West Main Street

Houma, LA

70360

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Showing 2,194 reviews

March 17, 2022

Barker gave me exactly what I was looking for and were so helpful throughout the whole process. They made buying my new truck really nice. More

by cdcotton99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Roy
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Mar 19, 2022 -

Barker Buick GMC responded

Thank you for taking the time out of your day to complete our customer satisfaction survey. We value your opinion and your business. We know you have other options for your vehicle needs and appreciate you choosing Barker Buick GMC. We strive to deliver consistent, quality service and your input will assist us in continuing to deliver the best service to our current and future customers.

March 15, 2022

Terrible customer service and service center. Asked them to look at an issue with 4wd and they didn’t even bother. Waisted another two days without having a truck so they could tell me they could More

by NOAHMARTIN7203
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shop foreman
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Apr 06, 2022 -

Barker Buick GMC responded

Thank you for completing our survey. We here at Barker are always striving to do better and answered surveys is one way to achieve that goal. I’m sorry you weren’t pleased with your service visit. I will make sure to forward this over to our General Manager, Jed Duplantis, and in the meantime if you would like to give him a call please feel free to do so. Thank you so much for your business and I hope we have your continued business in the future.

March 15, 2022

From scheduling to completion my experience was great! Great hospitality from all employees. Nice clean quiet peaceful atmosphere while I waited More

by msladycb2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantell Billy
Report | Print
Mar 19, 2022 -

Barker Buick GMC responded

Thank you for taking the time out of your day to complete our customer satisfaction survey. We value your opinion and your business. We know you have other options for your vehicle needs and appreciate you choosing Barker Buick GMC. We strive to deliver consistent, quality service and your input will assist us in continuing to deliver the best service to our current and future customers.

March 12, 2022

Very kind! Made the whole drive and experience worth it!! Definitely would come back for next vehicle! More

by jewlz49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wiggins
Report | Print
Mar 19, 2022 -

Barker Buick GMC responded

Thank you for taking the time out of your day to complete our customer satisfaction survey. We value your opinion and your business. We know you have other options for your vehicle needs and appreciate you choosing Barker Buick GMC. We strive to deliver consistent, quality service and your input will assist us in continuing to deliver the best service to our current and future customers. Thank you for your business and your continued business in the future!

March 10, 2022

Outstanding online application development for customer service, and tracking is so much easier in knowing specifically what's recommended including cost associated with it. Thank you Barker GMC. More

by elawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monique Arceneaux
Report | Print
Mar 19, 2022 -

Barker Buick GMC responded

Thank you for completing our survey and letting us know how your service visit went with us. We are thrilled to have earned your recommendation as well as your continued business. This is the service you deserve and what we aim for with every customer. If you have any questions or concerns please do not hesitate to call. We look forward to continuing to help you! Thank you again and enjoy your day!

March 10, 2022

Friendly service department, wasn’t happy that they wouldn’t work on my vehicle with the extended warranty More

by fyrefyter48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guidry
Report | Print
Mar 23, 2022 -

Barker Buick GMC responded

Thank you for completing our survey. We here at Barker are always striving to do better and answered surveys is one way to achieve that goal. I’m sorry you weren’t 100% pleased with your service visit. If you could email me back at cmessina@barkergmc.net and let me know what type of warranty you have and what you needed to be fixed by this warranty, I could look into it for you to see what transpired. I will make sure to forward this survey to our Service Manager, Randy Talbot, and let him know what happened. In the meantime, if you prefer to call him that's ok too. I look forward to your email so that we can clear this matter up. Thank you so much for your business and I hope we have your continued business in the future.

March 09, 2022

While I did have to visit 4 times to get my radio display and DVD player working properly, the customer service was excellent. They were kind and easy to work with. While I was extremely impatient trying to More

by Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Babin, Service Advisor
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Mar 19, 2022 -

Barker Buick GMC responded

Thank you for completing our survey and letting us know how your service visit went with us. We are thrilled to have earned your recommendation as well as your continued business. This is the service you deserve and what we aim for with every customer. If you have any questions or concerns please do not hesitate to call. We look forward to continuing to help you! Thank you again and enjoy your day!

March 07, 2022

I had a great experience at Barker GMC. Everyone was polite and extremely helpful. Tommy Roy was very pleasurable to work with!! More

by MISSKJOSEPH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Roy
Report | Print
March 05, 2022

service was good but the price was very high and the wait was very short More

by algretch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service writer
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March 04, 2022

Everyone was very friendly and helpful. I enjoyed my purchasing experience. No one made me feel pressured to purchase and got me exactly what I wanted. David Williams was really helpful. More

by coryadkins11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Williams, Josh Williams
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