
Barker Buick GMC
Houma, LA
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I bought a 2021 ATV4 with the RMT accessory package and the wheel flares make noise and vibrate against the truck. I brought it in about a month after purchase and they stated that they could not duplicate the wheel flares make noise and vibrate against the truck. I brought it in about a month after purchase and they stated that they could not duplicate the noise. I just drove to Mississippi, and they rattled almost the entire way up here. I spent $85K on this truck and it sounds like a $85 dollar truck going down the road. There is some type of adjustment that needs to be done with this issue and it's like Oh well we don't hear it so can't do nothing. I even showed them how you can easily pull the wheel flare away from the fender well. This is why it makes noise, especially on a windy day on the road it doesn't stop making noise. It's sad that you spend this kind of money on a vehicle and the dealerships don't seem to really care if the issues are resolved or not. The store Manager got involved and still nothing was resolved. They said the spoke to the RMT reps. and the wheel flares are supposedly mounted properly. If that is the case, then these flares are junk. Buying a new vehicle should be a good time in your life especially as much as they cost, but not this one. I've had some other issues with the truck that could not be duplicated. Three to four times now when starting the truck it was like the starter was engaged and just kept spinning but it didn't start. Just sat there engaged and couldn't stop it. Now mind you my finger was no longer on the ignition button. You have to make appointment for something as simple as an oil change. So, nothing is at the customers convenience, it's at the dealerships. Other than the young lady that sold me my new truck being a pleasure, everything else has been suspect at best. Regret buying the truck at this point because it isn't worth nowhere near the $85K I spent. More
The staff is great and very very patient. Their knowledge and concern for helping you find your dream car makes the process run smoothly. Their knowledge and concern for helping you find your dream car makes the process run smoothly. More
Dealership was always very clean. All personnel were very friendly. My salesman was very professional and always made me feel important. My overall experience was an excellent one. All personnel were very friendly. My salesman was very professional and always made me feel important. My overall experience was an excellent one. More
Such a pleasure to work with both Tommy and Kip. They made things so easy! They also got my payments right where I wanted them. Definitely recommend! They made things so easy! They also got my payments right where I wanted them. Definitely recommend! More
They are awesome. Very professional. It was a pleasure buying my new truck. I bought several trucks here. Very professional. It was a pleasure buying my new truck. I bought several trucks here. More
Very professional and organized. They contacted me ahead of my appointment and kept me updated on any issues. The staff is very friendly. They contacted me ahead of my appointment and kept me updated on any issues. The staff is very friendly. More