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Barker Honda - Service Center

Houma, LA

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640 Reviews

640 Reviews of Barker Honda - Service Center

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March 17, 2021

Dealing with a service department at a dealership can be stressful and ramp up anxiety. However, with Barker Honda and Mr. Fanguy’s team of John and Kade, one can breathe easier as they make the experience More

by corayb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kade Lapeyrouse
Mar 17, 2021 -

Barker Honda responded

Corayb thank you so much for being a loyal Barker Honda customer and sharing your kind words for us over the last 20 years! Here is to another 20 years servicing you and helping you with Honda's!

March 17, 2021

Service was great except for the fact that my car smelled like nothing but cigarettes when I got it back. Definitely not the first time. More

by Kerrie Parfait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lapeyre
Mar 18, 2021 -

Barker Honda responded

Hi Kerrie, thank you for contacting us in regards to your recent service visit. We are very sorry to hear of your experience. This is absolutely not what we want to happen when we are servicing our customers. I am glad you were able to speak with my Service Manager, Jason Fanguy. If you would consider taking him up on his offer of sanitizing your vehicle please let us know and we will handle ASAP. Again, that you for your time and your survey. We do look forward to servicing your Honda again and ensures it doesn't happen.

March 17, 2021

Had a great visit at the service center everyone was very courteous and polite. The only complaint is that the cell phone charger needs to br fixed my phone was attached for over an hour and it didn't charge More

by BLHOWARD53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fanguy, John Lapeyre, Kade Lapeyrouse
Mar 18, 2021 -

Barker Honda responded

BLHOWARD53 thank you for informing us of the phone charging station, that will be checked out! We look forward to having you in for service again next time!

March 17, 2021

i only get service from barker honda,They are very i only get service from barker honda, They are very courteous and service is quick. They also let you know about how much it will cost before they do More

by marthavalure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Barker Daul, Jason Fanguy, John Lapeyre, Kade Lapeyrouse
Mar 18, 2021 -

Barker Honda responded

Marthavalure thank you for being a loyal Barker Honda customer and for taking time to share these kind words! We look forward to having you in again next time!

March 16, 2021

I received great service. The employees were fast and friendly. Very satisfied and will continue to use Barker Honda for my services on the future More

by MIROBIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fanguy, John Lapeyre, Kade Lapeyrouse
Mar 17, 2021 -

Barker Honda responded

MIROBIE thank you for choosing Barker Honda to help with your servicing needs! We look forward to having you in again next time!

March 13, 2021

Everyone is very helpful and courteous. The woman who I spoke to about my problem at the service desk cashier area was very informative and helpful. More

by KBB319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kade Lapeyrouse
Mar 13, 2021 -

Barker Honda responded

KBB319 thank you for choosing to service with us here at Barker Honda! We look forward to having you in again next time!

March 13, 2021

I am always pleased with the service. They know my name. They treat me well. They are very good at updating me on the progress. I am very comfortable with everyone there. More

by janearnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Gros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The ladies who check me out to pay., Terri Lapeyre, Jason Fanguy, John Lapeyre, Kade Lapeyrouse
Mar 13, 2021 -

Barker Honda responded

Janearnette thank you for being a loyal Barker Honda customer! We enjoy having you in each and every time!

March 12, 2021

Staff was courteous and very friendly, wait time was reasonable. Service was excellent as always. Price was very good, couldn't have asked for better service. More

by trahanstephanie50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fanguy
Mar 12, 2021 -

Barker Honda responded

Trahanstephanie50 thank you for taking time to share your great service experience with us! We are really happy to hear you had great service as always with us!

March 12, 2021

Well I brought it in for oil leaks and still have them snd was told rear seal not leaking and it is, also leaking oil plug More

by FXR31999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lapeyre
Mar 18, 2021 -

Barker Honda responded

Hi FXR31999, thank you for taking your time to respond to the survey. At your earliest convenience, can you please reach out to our Service Manager, Jason Fanguy to discuss further? Again thank your for your time and we look forward to speaking with you!

March 11, 2021

Like always, great services. Thanks. I will only let you'll service my vehicle. Everyone there is friendly and informative. I love the email reminders and discounts offered and also the phone call rem More

by LILA_BOUDREAUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Fanguy, John Lapeyre, Kade Lapeyrouse
Mar 12, 2021 -

Barker Honda responded

LILA_BOUDREAUX thank you for being a loyal Barker Honda customer with us! We are so happy that you enjoy the emailed discounts and phone reminders as well! We look forward to having you in again next time!

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