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Baron Honda

Patchogue, NY

4.8
1,035 Reviews

17 Medford Avenue

Patchogue, NY

11772

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Showing 1,035 reviews

February 26, 2017

Honda purchase I have nothing but good things to say about my car buying experience. They were knowledgeable, friendly and took time to explain everything in the veh More

by Marin8s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Giella , Dustin Resto
February 21, 2017

Great dealership, great service! After an awful visit to Apple Honda in Riverhead - which I would strongly advise everyone to AVOID - it was a breath of relief to discover Baron Honda More

by shunnew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Brodeur
February 21, 2017

Great service , nice person, the best possible experience I have really great experience in buying new Honda CRV 2017 via Baron Honda. Dustin is professional , understanding and very polite. highly recommend More

by Victor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Resto
February 20, 2017

Absolutely amazing I could not be any more thrilled with my new car! Thank you to Bobby and his team for making this such a wonderful, unforgettable experience!! More

by Lombardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Giella , Bobby Brodeur
February 19, 2017

Great experience This was my first time dealing with Baron Honda, I will recommend all of my friends and family to Bobby Brodeur was great and did every thing he said More

by Mikeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
February 16, 2017

amazing needed a new car, found what i wanted online and went in to see it. the whole experience was great from start to finish. was my first time actually g More

by Bella_Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, Bobby Brodeur, Steven Brodeur
February 14, 2017

Worth the trip from Connecticut I recently purchased a 2017 Honda Ridgeline from Robert Noto. From the beginning I knew my wife and I found the right place. Coming from Connecticut More

by ridgeline 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam very helpful, pleasent answered all questions a true professional, Theresa Neikam, Robert Noto
February 07, 2017

Biggest liars with terrible customer service Baron used lot on sunrise service road absolutely terrible customer service. I purchased a car from there. They were all nice and happy when I bought More

by The dealer always wins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill from used car lot on sunrise
Feb 06, 2017 -

Baron Honda responded

In response to your review: You purchased your vehicle on October 12th 2016. You came in to Baron Pre-Owned Super Center on January 25th 2017. You came in very irate about your vehicle. We handled the situation very professionally. We had our mechanics look at the vehicle and we determined that you needed to replace your brakes and rotors. You then demanded we replace the parts at no cost. In a case like this we normally would have taken care of this for any customer. However, you put 12,000 miles on your vehicle in a 3 month period. Based on your mileage, this most likely caused your brakes and rotors to wear more rapidly. The New York state lemon law states that if anything were to happen to a vehicle after purchase within 3 months and 4,000 miles we would have to replace whatever is needed for you. Unfortunately you are 8,000 miles over that. We are sorry you felt you had a horrible experience here. Here at our family owned dealership we take pride in helping all customers and doing everything in our power to make sure they walk out of our doors happy.

Feb 06, 2017 -

The dealer always wins responded

Was told to come back with more miles non explanative amount of miles for that matter typical dealer scam and still living up to the bad name from what I'm hearing now!! Focus on weeding the problem workers out instead of responding to reviews and take care of your cars. Once u leave the lot the car is your own problem ppl. Don't let theses con artist fools fool u and if u have the pleasure of dealing with bill on the sunrise service road be prepared for the answer NO with a big f u to follow

February 04, 2017

5 star Will Combs Sales & Leasing was excellent. Great experience. Best car buying experience I've had in 20 years. Highly Recommend this dealership. My moth More

by Johnneileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appraiser and Detail , Theresa Neikam, Will Combs
February 01, 2017

great experience My fiance just got a 2013 acura TL and everyone there was so friendly and helpful specially Steven Brodeur and Bobby Brodeur i would definitely recomm More

by taytay72508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, Bobby Brodeur, Steven Brodeur
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