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Baron Honda

Patchogue, NY

4.8
1,035 Reviews

17 Medford Avenue

Patchogue, NY

11772

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Showing 1,035 reviews

January 28, 2017

The most pain free car experience ever After visiting several other car dealerships where the salesman made you wait for hours back and forth only to feel like we were being taken; Bobby at More

by downsfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
January 13, 2017

Amazing, Smooth, friendly & effortless 2016 went out with a bang after our Honda was in a horrific accident. After the holidays my husband and I started shopping around. Baron Honda was t More

by Erodexker215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Giella , Tony Noto, Sonny Rahim
January 05, 2017

Ecstatic daughter The professional manner Bobby was towards myself and my daughter. We first came into the show room in November to check out a used Pilot. My daughte More

by Nursejenette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
January 03, 2017

Wow what an easy transaction ! My experience with Bobby Brodeur could not have been any easier. I traveled 50 miles to Baron Honda and was worth every mile. Not only did they give More

by lou430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
January 02, 2017

Worst Sales Person Ever! I was with my family wrapping up the final details and signing paperwork. I asked why my out of pocket expenses were more that what was discussed. He More

by Stevezx900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Noto, Bobby Brodeur
December 31, 2016

New car Late entry. Got my car in March. Brian McCabe went above and beyond. Really helped me with purchasing my first car. Answered all my questions and gave More

by Smiling_Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCabe
December 29, 2016

Honda Odyssey buying experience 2016 Buying a vehicle can often be a gutt wrenching experience for both the buyer and the salesperson the buyer is working with. Both sides want what is be More

by Herth711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Neikam, Bobby Brodeur
December 29, 2016

Simple, Painless, Not persistent at all! This was my first time purchasing a new car and dealing with a salesperson. The experience here could not have been easier. I worked with Dustin and More

by sdellaratta78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Resto
December 15, 2016

Baron Honda and Bobby brodeur are simply top notch! First of all me being a younger looking 26 year old male, sometimes you walk into a dealership and immediately get judged before even opening your mou More

by rjs41090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Brodeur
December 12, 2016

ZERO STARS I would like to say that this place is great when u purchase a car, but once you drive off the lot don't expect ANYTHING to be like it was.. manager d More

by Cortney Mattila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominick Roncone, Bobby Brodeur, Steven Brodeur
Dec 27, 2016 -

Baron Honda responded

Cortney Mattila, I am very sorry you felt this way about our dealership after your mother purchased her vehicle. However the reason you are so unsatisfied with our customer service is because something happened that was completely out of our hands. We understand getting a flat tire is very inconvenient but you had the vehicle for 2 months and then expected us to give you 4 new tires at no cost and when you went over paper work with Bobby, Steven, Dominick, and our finance department you were made aware that tires are not covered under warranty. Almost every manager had spoken to you and your mother and we tried our best to assist you but it seemed there was no pleasing you once you were told we could not give you 4 new tires. Before you posted this negative review you posted a fantastic review for Steven Broduer proving how helpful we have been. We even gave you a $100 bird dog for referring your mother to us. We apologize again you were unhappy with our service but we are confident that we give all our customers the best service we can provide and we will continue to.

Dec 27, 2016 -

Cortney Mattila responded

Above-- ALL xxxxxxxxx.. we weren't wrong u guys r idiots

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