
Baron Honda
Patchogue, NY
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Typical Shady Car Salesman Behavior I went into the dealership one day and test drove several cars. The salesman let me take the car out on my own so I could do more than a typical 5 mi I went into the dealership one day and test drove several cars. The salesman let me take the car out on my own so I could do more than a typical 5 minute test drive. I had come in for a used car but decided on a new Accord. He gave me a price but I wasn't ready to buy it then. I went home and did some research. I found a deal on Edmunds.com for Barons so I sent in a request for a "price promise price". I exchanged several texts with Jenna, the internet manager. She gave me a better price than the salesman had. I specifically asked more than once if it was a guaranteed price and if there were any other fees (other than DMV fees). She told me if I did not add anything to the car "the price will not change." I then called her to confirm and be sure that there was no issue with my having done a test drive the day before. She spoke to the manager and suddenly the car was nearly a $1000 more because of a destination fee. The car was on the lot. I told her I was not paying an additional fee and that I had all the texts we had exchanged. The salesman got on the phone and argued with me, telling me I didn't understand. When I told him I had all the texts from Jenna he asked me to come in to discuss it. Instead, I called another dealer and asked if they would meet the guaranteed price I had gotten from Jenna. They beat that price. I bought my car from the other dealership and it was an easy and pleasant experience. More
In a thousand words or less; WHAT A PLEASURE What can I say? I needed a car for my granddaughter. Went to Baron Honda last Tuesday and told the salesman, Jack Curran, that my granddaughter was What can I say? I needed a car for my granddaughter. Went to Baron Honda last Tuesday and told the salesman, Jack Curran, that my granddaughter was undecided between the Honda Accord and two other vehicles. My granddaughter test drove the Accord, liked it but wanted to test drive the other two vehicles. Jack gave us a price, a very nice price, and said he would hold the Honda for 24 hours "verbally" -- NO money down. He asked that we call him the next day if we did NOT want the vehicle. We called him the next day and told him we didn't want it because my granddaughter was still undecided and wanted to do a bit of research on all the vehicles. Went back to Baron Honda Saturday, talked to Jack, looked at the car, signed a loan application and agreement to purchase, scheduled to pick the vehicle up today (Monday). Total time 1/2 hour. PS: Still no money down. Picked up the car this morning (11AM) brought a bank check for the deposit. While Jack sat in the new car explaining things to my granddaughter I was drinking coffee. That took about 1/2 hour. NOW comes the horrendous part when you must sit down with the finance people - Theresa. Theresa was better than Jack, and also a lot better looking. No BS, she had all the paperwork ready to go and we had it completed within 10 minutes. She offered an extended warrantee at a reasonable price which I declined but I'm seriously thinking about it. I have thirty days. There was absolutely NO pressure to purchase anything and if I were not an impatient individual, I could have stayed and chatted with Theresa for longer than the 15 minutes it took to complete the process. This was the best experience I've had purchasing a new vehicle in my 66 years, and I’ve bought a lot of cars. Thank you Jack, Theresa and Baron Honda. PS: Reference Friendliness (below): When I first walked into the showroom, I was greeted with a smile from a salesman, Jack Curran, unlike some other showrooms where you're either ignored for 5 minutes or stand in front of a receptionist waiting to be assigned a sales person. More
Very helpful We were recommended to him by a friend and now we would do the same. Brian was very helpful we needed a car quickly and he was able to get what we wan We were recommended to him by a friend and now we would do the same. Brian was very helpful we needed a car quickly and he was able to get what we wanted and the best price. We will definitely come back to baron Honda when it's time to replace our other car because we are keeping our crv More
smooth sailing I went to Honda worked with Brian McCabe he's very honest was very friendly explain to me about my options everything was smooth sailing will defi I went to Honda worked with Brian McCabe he's very honest was very friendly explain to me about my options everything was smooth sailing will definitely do business there again More
GREAT EXPERIENCE I purchased 2 accords from Jack Curran 1 for me and 1 for my son. We are both very happy with our our Honda Accords. I purchased 2 accords from Jack Curran 1 for me and 1 for my son. We are both very happy with our our Honda Accords. More
Purchase of a used minivan I had found a 2015 town and country through Baron Hondas website. I organized a test drive the same day. When i arrived the car was waiting and exactl I had found a 2015 town and country through Baron Hondas website. I organized a test drive the same day. When i arrived the car was waiting and exactly as advertised. Bobby helped with the trade in and purchase of the town and country. I was given fair value for the trade in and Bobby was extremely helpful during the whole process. He was very understanding as my wife and i wrangled two small children (hence the minivan) while purchasing a car. Following the purchase, Bobby was proactive and extremely responsive when there was a paperwork glitch. I couldn't have been happier with the buying experience and the salesperson (Bobby). Highly recommend. More
Great Experience My experience at Baron Honda was a great one! Everything ran smoothly and I was able to get an honest opinion when working with Jack. He gave us a gre My experience at Baron Honda was a great one! Everything ran smoothly and I was able to get an honest opinion when working with Jack. He gave us a great offer and did not feel as if I was forced to purchase anything I did not want to. Baron Honda is an extremely friendly dealership that is willing to help in anyway possible ! More
Kind, Professional, effecienct-excellent experience! This was the most positive experience that I ever had in purchasing a car. The level of professionalism was excellent. Everything was done in a timel This was the most positive experience that I ever had in purchasing a car. The level of professionalism was excellent. Everything was done in a timely fashion with an excellent attitude and with great efficiency. I would recommend Robert Noto at Baron Honda to everyone! A true blessing!! Thank you, I love my 2015 Accord Sport!! More
Awesome Experience! I decided to lease my first car from Baron Honda and Brian was the one who made it all happen! The only car I really wanted was the new Honda Fit Lx i I decided to lease my first car from Baron Honda and Brian was the one who made it all happen! The only car I really wanted was the new Honda Fit Lx in yellow AND a stick shift and he managed to locate and bring in the car I never thought I would have! So grateful for all his help! Love the car too it is fantastic. No funny business at the dealership, just filled out the paperwork and was on my way within an hour driving home in my brand new car! More
Smooth Easy Sale We went to Baron Honda and worked with Jack Curran. He was very honest with us in our options, explained things well, and was very friendly to my 6 ye We went to Baron Honda and worked with Jack Curran. He was very honest with us in our options, explained things well, and was very friendly to my 6 year old son. The process was so easy that my husband was able to make the sale a suprise for me, and I was there! Two days later we picked up the vehicle as we had to wait for it to arrive. That's when I found out my husband already bought the vehicle. We signed a paper after going over the financing agreement and were set to go. It was quick and easy. Payment was in the budget we asked for. We bought a pre owned 2112 Honda Pilot, with all the bells and whistles. It's beautiful! So far we are very happy with our purchase. I would definitely recommend this dealor and dealorship. More