Baron Honda

Once I decided to look into used Pilots, I began going to local dealerships. Some were obnoxious, some seemed reluctant to show me what I was asking for. Still, others claimed to have a large selection onlin local dealerships. Some were obnoxious, some seemed reluctant to show me what I was asking for. Still, others claimed to have a large selection online or over the phone, but when I arrived, the selection was suddenly much less. After looking over the Baron website then calling to confirm they had a number of used pilots on site, I decided to make the drive out to Patchogue. I was greeted at the door by salesman Louis Natarus. He asked if he could help me with anything. I replied I was interested in looking at used Pilots. He replied "Let me get my coat." and we headed to the front of the lot. He asked if there was anything specific I was looking for and I told him the few qualifications I was looking for. We went down the line of pilots and he read me their descriptions, their mileage and their list price. He made note of any special features and after showing me all of the ones that met my criteria, he asked if there were any i was interested in. He then got keys for the ones i mentioned. He showed me them inside and out. He never once made me feel like he was selling something. He was giving me information that would help me make my decisions. One of the Pilots had everything I was looking for and came close to my price range. After some very casual negotiations and a test drive, i would have been a fool to pass. The selection was excellent, the price was excellent but the service was what brought it all home. I don't like the tactics and demeanor of a lot of the salesmen I met before I came to Baron. Louis had none of that. He was informative and relaxed. He didn't patronize me or try to pressure me in any way. In the end, i was almost amazed at how easy the process was. I will be recommending Baron Honda to anyone i know looking for a new car, and i will definitely be back. More

Bill was extremely helpful and got me the best deal at a great price. I am recommending all my friends and family to go there. great price. I am recommending all my friends and family to go there. More

I have been leasing my cars from this dealership for several years. After my husband died 3 years ago they were extremely helpful and sympathetic. I just picked up my new car on saturday and once again several years. After my husband died 3 years ago they were extremely helpful and sympathetic. I just picked up my new car on saturday and once again had an extremely pleasant and stress-free experience. I am sure that I will continue to be a return customer. Harriet Jacobs, Holbrook, N.Y. More

Third Honda Accord we have purchased from this dealer. We return every time because not only are we happy with the product, team at Baron Honda is incredibly honest, caring, and attentive. Always a pleas We return every time because not only are we happy with the product, team at Baron Honda is incredibly honest, caring, and attentive. Always a pleasure dealing with Dominick and we were lucky meeting Jack this time around also! Highly recommended. More

I was searching for a 2010 civic hybrid with no luck. I stopped at Baron Honda; Joe Turner was my salesman. He was friendly, knowledgeable and understood that I wanted a car with a clean air pass rating. U stopped at Baron Honda; Joe Turner was my salesman. He was friendly, knowledgeable and understood that I wanted a car with a clean air pass rating. Until now I was unable to find what I wanted. Maybe it was fate. Right before I was going to decide on another deal and give up on my search, Joe made my dream happen. A 2010 hybrid became available. I bought the hybrid and I couldn't be happier! Many thanks to the team of workers at Baron Honda. More

Baron Honda is not flashy or over-the-top. Don't judge by appearance of the showroom! It is quaint and friendly. Our salesman, Vito, was not only friendly, knowledgeable and helpful but true to his word appearance of the showroom! It is quaint and friendly. Our salesman, Vito, was not only friendly, knowledgeable and helpful but true to his word. When he told us, "no pressure," he really came true! Other dealerships (through Edmunds.com) made empty promises and still won't leave me alone - I have to block them from my e-mailbox! Vito never steered us in the direction of things we didn't need. He only answered our questions and not once did he try to make more of the sale than we needed or wanted - a major reason that we will be returning here in the future! Not only did Vito take care of everything, he went the extra mile when our insurance company messed up. We had our new Odyssey in two hours! I would definitely recommend this dealership More

My lease on my 2010 Honda Accord was up in 2 more payments. So I went to my salesman to find out how much the buy out was. I was informed I would not have to make the last 2 payments,and also told payments. So I went to my salesman to find out how much the buy out was. I was informed I would not have to make the last 2 payments,and also told I would get a 1.83% rate from Chase Bank . I took the deal. The next thing I knew the price was $20,055.00. I told the salesman I thought the lease buyout was$16,700.00 plus tax. He said no it was $17,600.00. I told him I seen it somewhere. You've got it backwards I was told. To make it short,I went home where I found my original lease agreement,where it said an option to buy was $16,700.00. I went back to David Burns (salesman) to show him. His excuse was the girls in the back made a mistake. We have to make a new agreement. So I sat around for half an hour while they made up a new agreement. The new agreement had the price of the car for $16,700.00 plus tax, plus inspection fee and title for$125.00, plus termination fee for $300.00. I was never told about a $300.00 termination fee. would'nt have agreed to end the lease if I knew I would have to pay a termination fee. And also the last 2 payments would carry over to my Chase loan,which I was told I would not have to pay. The title on the first agreement was $87.50,and on the second agreement it was $125.00. I asked David Burns how come it was $87.50 on the first agreement and $125.00 on this agreement. He said the girls in the back made a mistake on the first one. Are there REALLY girls in the back???? He used this excuse at least 6 times, when I caught him being deceitful. More

fast no hassle purchase, full gas tank of gas, showed me how things worked in the car after purchase & stuck to price offered nice work. how things worked in the car after purchase & stuck to price offered nice work. More

William was amazing as he answered every question and he made the process of buying my car easy. I felt completely comfortable speaking with him and know that when the time comes to buy another car, WIlliam made the process of buying my car easy. I felt completely comfortable speaking with him and know that when the time comes to buy another car, WIlliam will be the first person I go see. You are lucky to have such a people person working at your dealership. Eric More

This has to be the greatest buying experience of my life. I was expecting to spend hours in negotiations with several staff members but this was not the case. I must admit that I started the process online w I was expecting to spend hours in negotiations with several staff members but this was not the case. I must admit that I started the process online which curtailed a lot of the back and forth discussions. That aside, Bill was a true professional: courteous, listened to my requirements, didn't push for a larger sale and he made the overall shopping experience a pleasure. Bill is a down to earth guy. We got along just great. I would definitely recommend Bill to anyone looking to buy a Honda. He will be my go to guy in the future. Kudos to Joe in finance. I expected to get the sales pressure once again but none of that happened. Bill had informed Joe of my position and everything went like clock work. In closing, other dealerships should operate in the same manner. More